Senior Property Counter Fraud Lead
Senior Property Counter Fraud Lead
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Job Description
Senior Property Counter Fraud Lead
Salary Circa 65000
A bit about the job:
The UKGI Claims Counter Fraud Senior Lead has responsibility for fraud prevention across UKGI Property Claims (Home and Commercial Property) covering the development of counterfraud strategies and effective management of inhouse fraud triage and investigation activity in addition to oversight of any outsourced counter fraud activity to our legal and/or loss adjuster / investigation suppliers. This role owns the strategic development and execution of the Counter Fraud team to be the UK market leader building operational excellence readiness for new and emerging trends and operational resilience. Our ambition is to combine both human capability and advanced analytics to counter the threat of fraud so the role will include deploying claims analytics technology solutions improving detection and investigation techniques to drive improved customer outcomes and counterfraud performance.
Leading a team of circa 4050 colleagues the role will be responsible for the expansion strategy of the Property CounterFraud team to ensure delivery against business defined standards and goals (both financial and nonfinancial) which supports the wider Property team in achieving its overall indemnity targets and improve customer experience. The role holder will act as a role model for Aviva values in action and embed a culture of continuous improvement within the team to drive further efficiencies and improvements to the fraud endtoend process.
Skills and experience were looking for:
Counter Fraud and operational experience particularly in Property / Claims with experience of developing and executing strategic plans to deliver long term value.
Analytical skills and ability to interpret multiple / wide ranging data sets.
Leadership skills aligned to the Aviva Values expertise in developing and leading a high performing team.
Excellent relationship management skills including stakeholder management to drive and influence decisions.
Understanding of how to define and manage risks issues and interdependencies with a working knowledge of operational risk framework and controls.
What youll get for this role:
Our purpose with you today for a better tomorrow is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
Salary Circa 65000 (depending on location skills experience and qualifications)
Bonus opportunity 12% of annual salary actual amount depends on your performance and Avivas
Generous pension scheme Aviva will contribute up to 14% depending on what you put in
29 days holiday plus bank holidays and you can choose to buy or sell up to 5 days
Up to 40% discount on Aviva products and other retailer discounts
Up to 1200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
Outstandingly supportive policies including parental and carers leave
Flexible benefits to suit you including sustainability options such as cycle to work
Make a difference be part of our Aviva Communities and use your 3 paid volunteering days to help others
We take your wellbeing seriously with lots of support and tools
Aviva is for everyone:
We flex locations hours and working patterns to suit our customers business and you. Most of our people are smart working spending around 50% of their time in our offices every week combining the benefits of flexibility with time together with colleagues.
To find out more about working at Aviva take a look here
We interview every disabled applicant who meets the minimum criteria for the job. Once youve applied please send us an email stating that you have a disclosed disability and well interview you.
Wed love it if you could submit your application online. If you require an alternative method of applying please send an email to
Required Experience:
Senior IC
Employment Type
Full Time
