Business Support Team Leader
Business Support Team Leader
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Job Description
Business Support Team Leader (Childrens Social Care)
PO1: 41964 rising in annual increments to 44430 pa incl. LW
Secondment / Fixed Term Opportunity for 9 Months Maternity Cover
Full Time / Hybrid Working
We are seeking a confident and dynamic individual to join our team as a Business Support Team Leader. This is a fantastic opportunity for someone with a passion for driving excellence in a fastpaced operational environment supporting frontline childrens services.
The Role:
You will lead a team of Business Support Officers ensuring effective coordination of administrative functions that underpin essential social care work. Youll provide leadership to maintain high performance and seamless delivery of services.
Youll oversee work allocation track performance and be accountable for ensuring reports systems and records are accurate timely and aligned with policy and statutory requirements.
Working with senior management you will help identify improvement areas and implement better ways of working while promoting a culture of collaboration accountability and continuous service improvement.
You will manage key tasks such as:
Planning and distributing workloads fairly and efficiently
Leading and coaching team members to meet individual and team goals
Managing complex queries and complaints with professionalism
Monitoring and reviewing KPIs and performance targets
Driving innovation in business processes and systems
About You:
Youll be an experienced people manager with a track record of successfully leading teams. Your ability to manage resources streamline processes and embed a culture of customerfirst service is key to this role.
You must also demonstrate the ability to:
Communicate confidently and clearly both in writing and verbally
Manage priorities under pressure and deliver consistent results
Analyse data and use insights to guide performance and planning
Build strong working relationships with colleagues and partners
Maintain high standards of confidentiality accuracy and compliance
Promote a proactive approach to continuous development
Lead through change and support others through transitions
Champion equality inclusion and positive work culture
Were looking for someone adaptable driven and solution focused. If you have the skills to lead from the front and influence positive outcomes in Childrens Social Care we welcome your application.
If you have any queries in relation to this vacancy please contact Natasha Salati Business Support Team Leader via email:
Why Lambeth:
Fantastic modern working environment in the awardwinning Lambeth Town Hall and Civic Centre buildings
Competitive Salaries
Up to 31 days annual leave dependent upon continuous service
5 Minutes from London Underground and excellent transport links into the centre of London
Hybrid/Flexible working
Cycle to Work Scheme (including City Bike Hire scheme)
Attractive Local Government Pension Scheme
We are a Stonewall diversity champion; a Living Wage Employer and we guarantee to interview all disabled candidates who meet the minimum criteria of the role.
Successful candidates will be asked to apply for an Enhanced Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at addition you will also be required to undertake a Cifas check from the Fraud Prevention organisation. Further information can be found here note we operate an anonymised application process. When uploading your Supporting Statement and CV please use the cover letter link and remove your personal details.
You must upload a Supporting Statement and CV for your application to be considered.
Interested
Click on the apply button and complete an online application along with uploading your Supporting Statement and CV explicitly evidencing how you meet the shortlist criteria marked with an A on the job specification.
For detailed qualifications and requirements please review the job description and person specification in hyperlink below:
Closing Date: 25th May 2025 at midnight
Lambeth aims for quality services and equal opportunities for all and is committed to safer recruitment.
Employment Type
Full-Time
