At Amazon were working to be the most customercentric company on earth. To get there we need exceptionally talented bright and driven people. If youd like to help us build the place to find and buy anything online across the globe this is your chance to make history. Amazon has a long record of growth and success in nonUS geographies. Since launching its first European websites in 1998 Amazon has grown into a global leader in ecommerce with customerfacing websites selling physical goods in five European countries plus Japan China India Canada Mexico and Brazil. Amazon also manages a substantial crossborder business serving customers in more than 100 countries every month with exports from our current websites.
Overview Amazon is seeking a talented and driven Onboarding Specialist to join our Seller Success Team. Youll play a crucial role in our mission to be Earths most customercentric company by guiding strategic sellers through their registration and verification journey and setting them up for success on our Amazon Stores.
Key job responsibilities
Key Responsibilities
Build and maintain strong partnerships with sellers guiding them through Amazons registration and verification processes
Set them up for success by ensuring optimal account setup and removing blockers to have them list head selection
Deliver comprehensive training to sellers empowering them to effectively manage product listings after their first sales
Collaborate with internal teams to resolve complex verification and compliance challenges efficiently
Drive continuous improvement of the onboarding experience by identifying efficiency opportunities implementing process enhancements and sharing best practices to optimize seller timetolaunch metrics
Maintain clear communication channels with Account Managers and internal stakeholders providing regular updates on onboarding status and progress
Basic Qualifications
Strong project management skills with proven ability to manage multiple priorities & stakeholders
Excellent problemsolving abilities and attention to detail
Experience with customerfacing roles in a technical environment
Highly organized and results oriented
Fluency in English and Swedish (verbal & written)
Preferred Qualifications
Masters degree in Economics Strategy or related
13 years of professional experience
Experience in ecommerce or marketplace operations
Knowledge of seller tools and platform integration processes
Familiarity with KYC processes and compliance requirements
Knowledge on creating product deal pages (listings)
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (
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Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.