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Regular or Temporary:
RegularLanguage Fluency: English (Required)
Work Shift:
1st shift (United States of America)Essential Duties and Responsibilities
Following is a summary of the essential functions for this job. Other duties may be performed both major and minor which are not mentioned below. Specific activities may change from time to time.
List the major responsibilities generally associated with the role (57 major responsibilities with no more than 10) that an incumbent in this job is expected to accomplish. Please use numbers to separate each distinct responsibility.
Prepare judgement figures. Ensure all foreclosure milestones are met within the required timeline. Monitor foreclosure attorney performance prepare attorney scorecards and attend attorney scorecard meetings. Review and approve invoices. Handle attorney escalations. Work with other LOBs and the foreclosure attorney to postpone and resume the foreclosure process. Ensure investor department and company guidelines are met. Maintain quality productivity attendance and SLA expectations. All other duties as assigned.
Qualifications
Required Qualifications:
The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or equivalent. Four or more years of mortgage experience in Loss Mitigation Post Foreclosure Bankruptcy Quality Assurance or equivalent. Knowledge of collection mortgage servicing default servicing concepts investor servicing guidelines and systems. Demonstrate proficiency and knowledge of Microsoft Office including Excel formulas. Proven ability to communicate and interact professionally with leaders other LOBs and vendors. Strong interpersonal time management organizational skills. Ability to work in a constantly changing and fastpaced environment. Strong analytical and decision making skills. Ability to quickly grasp foreclosure concepts identify gaps and resolve issues. Experience with using WebEx GoToMeeting Skype and other collaboration platform.
Preferred Qualifications:
Bachelors degree in appropriate field Advanced knowledge of foreclosure investor (GSE FHA VA USDA) and regulatory requirements Advanced knowledge of Clarifire MSP and ADM systems Project lead experience Vender monitoring experience
MUST BE IN OFFICE 4 DAYS A WEEK/1 DAY REMOTE.
Other Job Requirements / Working Conditions
Constantly (More than 50% of the time)
Choose an item.
Up to 25 lbs.
Visual / Audio / Speaking
Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits though eligibility for specific benefits may be determined by the division of Truist offering the offers medical dental vision life insurance disability accidental death and dismemberment taxpreferred savings accounts and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by fulltime or parttime status) during their first year of employment along with 10 sick days (also prorated) and paid holidays. For more details on Truists generous benefit plans please visit our Benefits site. Depending on the position and division this job may also be eligible for Truists defined benefit pension plan restricted stock units and/or a deferred compensation plan. As you advance through the hiring process you will also learn more about the specific benefits available for any nontemporary position for which you apply based on fulltime or parttime status position and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race gender color religion citizenship or national origin age sexual orientation gender identity disability veteran status or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the LawPay Transparency Nondiscrimination Provision EVerify
Required Experience:
Manager
Full-Time