Assistant Manager Affordable Housing- Sanctuary and Cadence

WHAT MAKES VOA SPECIAL

VOAC recognizes the unique needs of the older adult who needs a wheelchair ramp to stay at home safely and the preschooler whose family needs additional resources. VOAC supports veterans efforts to exit homelessness as well as provides a safe place for survivors of domestic violence. Wherever VOAC goes it combines relationshipbuilding volunteers and quality services to lift and support our neighbors efforts to become selfsufficient and reach their full potential.

JOB SUMMARY

Responsible for the timely and accurate completion of the application certification and recertification processes;

Assisting the property manager by addressing the daily needs and issues of residents; and responsible for

Property operations in absence of the Property Manager including problemsolving and making sound decisions.

JOB DUTIES

• Process applications certifications recertifications and interim certifications by conducting applicant/resident interviews obtaining 3rd verifications as necessary calculating income/assets/medical expenses and entering data into the property management software.
• Execute applicant lease documents in accordance with Volunteers of America policy and procedure.
• Collection and posting of resident rents and utilities deliver rent delinquency notices and review of resident ledgers to reconcile accounts.
• Maintains applicant waitlist and resident files in accordance with program regulations. conducts semiannual waitlist updates. and compiles program required documents for annual financial audit.
• Enter coded invoices into property management software.
• Monitoring the property and resolve minor issues and escalate more serious issues in the absence of the Property Manager
• Collaborates with Service Coordinators to enhance resident quality of life.
• Mandatory COS Certification LIHTC and Fair Housing training required to be obtained through outside agencies as designated by VOA Colorado within 1 year of employment.
• Predictable consistent attendance.
• Performs all other duties as assigned.

High school diploma or its equivalent and oneyear administrative/clerical office experience.

One year of apartment management experience.

Basic math aptitude

Knowledge of computer operations to include databases and spreadsheets.

Demonstrated ability to communicate effectively and maintain good relations with residents and employees.

Good organization skills and the ability to multitask.

Knowledge of Fair Housing Laws state landlord/tenant rights and obligation.

Position Type

• Full timethis position will split their time between two properties in the portfolio (Sanctuary and Cadence)

Pay Rate

$22/hourly

Benefit eligibility is based on job type/status

Paid Holidays/Paid Time Off

Volunteer/Wellness Day

Tuition Assistance

Pension and 403b Retirement Plan

Health Dental Vision Pet Insurance

Life Insurance (Including Accidental Death & Dismemberment)

Accident Insurance

Employee Assistance/Work Life Balance Program

Employee Discount Program

LifeLock with Norton

Public Loan Forgiveness

Volunteers of America is an EEO Employer

POSITION WILL REMAIN OPEN UNTIL FILLED

VISA SPONSORSHIP IS NOT OFFERED FOR THIS ROLE

VETERANS ARE STRONGLY ENCOURAGED TO APPLY

Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you require a reasonable accommodation to perform this role please contact to begin the Interactive Process.