We are a part of Amazon Alexa Devices organization with the mission delight customers through contextual and personalized proactive experiences that keep customers informed engaged and productive without cognitive burden. Our team is responsible to deliver personalization and proactive experiences in Alexa
We are developing an advanced system using Large Language Model (LLM) technologies to deliver engaging intuitive and adaptive content recommendations across all Amazon surfaces. We aim to facilitate seamless reasoning and customer experiences surpassing the capabilities of previous machine learning models.
We are looking for a passionate talented and resourceful Sr. Technical Program Manager to ship these solutions as part of Alexa. You will work across engineering and science teams partner closely with product and internal stakeholders.
You will enjoy operating in fastmoving dynamic environment be selfmotivated to take on challenging problems to deliver big customer impact shipping solutions via rapid experimentation and then iterating on user feedback and interactions.
Key job responsibilities
You will be responsible for scoping and delivering large projects endtoend. You will collaborate closely with a team of scientists and engineers to influence our overall strategy and define the teams road map. Your responsibilities will include:
Ability to take large complex projects and break them down into manageable pieces develop functional specifications then deliver them in a successful and timely manner is expected Collect business and systems requirements from internal and/or external customers Anticipate bottlenecks provide escalation management make tradeoffs and balance the business needs versus technical constraints Have high judgment negotiation skills and ability to influence Excellent communication skills (written and verbal) and the ability to generate and communicate meaningful metrics Strong problem solving and organizational skills Independent able to take quick decision with limited / no guidance Skilled in forecasting risk management and change control Comfortable working in a fast paced dynamic work environment Fast learner on new technologies especially machine learning approaches and LLMs
7 years of working directly with engineering teams experience 3 years of technical product or program management experience 3 years of software development experience 3 years of technical program management working directly with software engineering teams experience Experience managing programs across cross functional teams building processes and coordinating release schedules
5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules Experience defining KPIs/SLAs used to drive multimillion dollar businesses and reporting to senior leadership
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
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