Coordinator - Member Services
Coordinator - Member Services
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Job Description
About the Role:
You will help implement strategies for the retention and progression of Association members in the Australasia region. You will report to the Associate Manager Member Services and use a hybrid work schedule.
You Will:
Work with the Line Manager in implementing member retention and progressions strategies
Implement marketing promotion plans to increase exam registration rates and achieve target set
Provide supports to Association member with retention and progression activities
First contact for member matters and works on market led campaigns to support members progression
Contacts members by telephone and email
Send welcome packs to new members arriving in Australia and organise new members within country
Provide administrative support as daily activities such as data input for generating reports
Be the focal point to collaborate with internal and external contacts
Build relationships with relevant partners
Maintain members and student attrition at indicated levels based on regional strategy
Achieve defined student progression rates for the relevant markets
You Have:
Diploma or Degree in Business Administrations Marketing or equivalent field
1 year related working experience in educational institution or professional bodies
How We Support You:
We provide flexibility to help you achieve a good worklife balance. Youll be part of a global diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.
We offer benefit options in and out of the workplace including healthcare annual leave parental leave an employee assistance program. We care about our employees welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you your family and your lifestyle.
We believe in nonstop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.
About Us:
At The Association a Great Place to WorkCertified company we are transforming the accounting and finance profession. We are futurefocused empowering the worlds most accomplished accountants to stay relevant meet todays demands and prepare for tomorrows challenges through quality education resources and training.
Learn more about The Association on LinkedIn and our Career Site.
#LIHybrid #GreatPlacetoWork
We are committed to equal employment opportunity regardless of race colour ancestry religion sex national origin sexual orientation age citizenship marital status disability gender gender identity or expression or veteran status. We are proud to be an equal opportunity workplace.
Required Experience:
IC
Employment Type
Full Time
