Housing Navigator

Under the direction of the Director of Population Health the Housing Navigator will provide Housing Transition Navigation (HN) services to consumers experiencing homelessness to support obtaining permanent housing reducing utilization of crisis and inpatient health care resources among those receiving services. By providing outreach to engage households referred by Health Care Services Agency (HCSA) to support a transition from homelessness into permanent housing. The Housing Navigator supports the Street Health departments objectives which include utilizing Housing First principles to help the homeless and formerly homeless households obtain move into and keep their homes.

This is a fulltime benefited position working 40 hours per week typically Monday through Friday with periodic Saturday hours.

Tiburcio Vasquez Health Center is a nonprofit community health center that is dedicated to promoting the health and wellbeing of our community by providing accessible high quality care by integrating primary care dental care WIC support mental health counseling community health education and more.

Housing Navigation objectives include:

• Utilizing Housing First principles to help homeless and formerly homeless households obtain move into and keep their homes.
• Outreaching to and engaging households referred by HCSA to support a transition from homelessness into permanent housing.
• Providing Housing Transition Navigation (HN) services to consumers experiencing homelessness to support obtaining permanent housing.
• Reducing utilization of crisis and inpatient health care resources among those receiving services.
• Capturing realtime data in the Homeless Management Information System (HMIS) including information about enrollment service needs and provisions changes in current living situation and performance outcomes on all consumers served.

Compensation: $25.00 $27.50 per hour depending on experience.

*As position is grantfunded employment is subject to the availability of grant funding*

TVHC offers compensation ranges that are determined by a thorough marketbased analysis and are fully disclosed in accordance with California law. The pay for a selected candidate is determined by a variety of factors to ensure fair and equitable compensation. These factors include the candidates experience education skills training licensure certificationsand the specific scope of the role. We are committed to providing a competitive compensation package that extends beyond base salary designed to support the health wealth and career development of our employees.

Responsibilities:

• Conducting a tenant screening and housing assessment that identifies the Households preferences and barriers related to successful tenancy. The assessment may include collecting information on the Households housing needs and on potential housing transition barriers as well as identification of housing retention barriers.
• Developing an individualized housing support plan including short and longterm measurable goals establishes the Households approach to meeting the goal and identifies when other Providers or services both reimbursed and not reimbursed by MediCal may be required to meet the goal.
• Searching for housing and presenting options to clients.
• Assisting with housing applications and securing required documentation (e.g. Social Security card birth certificate prior rental history).
• Assisting with benefits advocacy including assistance with obtaining identification and documentation for Supplemental Security Income eligibility and supporting the SSI application process.
• Identifying and securing available resources to assist with subsidizing rent (such as U.S. Department of Housing and Urban Developments Housing Choice Voucher Program (Section 8) or state and local assistance programs) and matching available rental subsidy resources to Consumers.
• Identifying and securing resources to cover expenses such as security deposit moving costs adaptive aids environmental modifications moving costs and other onetime expenses.
• Ensuring that the living environment is safe and ready for movein.
• Communicating and advocating on behalf of the Consumers with landlords.
• Assisting with arranging for and supporting the details of the move.
• Identifying coordinating securing or funding nonemergency nonmedical transportation to assist Consumers mobility to ensure reasonable accommodations and access to housing options prior to transition and on movein day.
• Other duties as assigned.

• High School Diploma required.
• Associate of Arts Degree preferred but not required.
• Valid Cardio Pulmonary Resuscitation (CPR) Card required prior to hire.
• Minimum of 1 year experience providing outreach to chronically homeless individuals preferred.
• Bilingual in English and Spanish preferred.
• Experience collaborating with healthcare organizations and providers preferred.
• Experience with Homeless Management Information System (HMIS) preferred.
• Lived experience of homelessness valued.

Qualifications:

• Highly dependable independent and must have professional demeanor.
• Good communication and customer relation skills; ability to work well within a team and independently.
• Proficiency in computer operations; navigational skills.
• Sound decisionmaking skills including problem solving.
• Sensitivity to and understanding of the special needs of unsheltered people facing complex challenges.
• Able to bring compassion patience tenacity and dedication to the homeless and resident community.
• Excellent organizational and time management skills with the ability to meet tight timeframes.
• Strong understanding of the health care and community resources.
• Ability to learn quickly and retain complex information.
• Travel to work assignments as assigned by supervisor required.

We offer excellent benefits including: medical (100% paid copayments premiums etc.) dental vision (including dependent and domestic partner coverage) generous paid leave benefits including holidays Flexible Spending Accounts retirement plans with an Employer match tuition reimbursement monthly treats pet insurance and more.