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The Federal Program Manager will lead and oversee complex technologyfocused customer programs within QTS Federal. This role is accountable for planning executing and advancing the federal strategy to support federal programs and corporate initiatives. The Federal Program Manager collaborates with internal and external teams to ensure compliance with contractual obligations and fulfillment of business requirements.
RESPONSIBILITIES
Provide overall leadership and management to large strategic government programs.
Act as the customers primary point of contact for all technical administrative leadership quality and contractual elements of the project
Lead and coordinate the planning scheduling and resourcing of projects to adhere to program requirements. Responsible for identifying risks and driving remediation.
Lead client facing meetings related to requirements gathering solutions design and status updates during service delivery.
Monitor and evaluate contract deliverables for operational effectiveness efficiency benefits and contract compliance.
Identify and resolve operational and performance gaps; implement changes and drive corporate improvements.
Understand the operating models of internal organizations to promote effective communication. These groups include but are not limited to: Sales Facility Operations Property Development Implementation Technology Operations and Security.
Assist with the Federal strategy by providing assessments of project performance understanding program and customer needs and advocating for customer success.
Provide analysis of existing processes and assist with identifying future trends or the need for new standards.
Other duties as assigned.
BASIC QUALIFICATIONS
Bachelors degree or equivalent professional experience
5 years of program management and/or technical project management experience
Experience presenting technical information to executives
Experience with Microsoft Office suite specifically PowerPoint Excel and Project
United States Citizenship
Ability to obtain a TS security clearance.
US Citizenship for this position is required by law due to federal customer contracts
This role may require between 5% and 20% travel
PREFERRED QUALIFICATIONS
10 years of program management and/or technical project management experience
PMP Certification or equivalent
Experience with Federal Government or data center program management
Active TS security clearance with eligibility for additional accesses as needed
KNOWLEDGE SKILLS AND ABILITIES
Develop effective working relationships with internal and external stakeholders
Effective written and oral communication at both the working level and executive level
Ability to manage and prioritize multiple concurrent projects
Proficiency in Microsoft Office suite specifically PowerPoint Excel and Project
TOTAL REWARDS
This role is also eligible for a competitive benets package that includes: medical dental vision life and disability insurance; 401(k) retirement plan; exible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program and other company benets.
This position is Bonus eligible.
We conform to all the laws statutes and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women minorities individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation gender identity or national origin age disability status Genetic Information & Testing Family & Medical Leave protected veteran status or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint orally or in writing to the employer or the government or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
The Know Your Rights Poster is included here:
The pay transparency policy is available here:
Pay Transparency Nondiscrimination PosterFormatted
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please send an email to and let us know the nature of your request and your contact information.
Required Experience:
Manager
Full Time