TEMPORARY Customer Service Representative â Colorado Springs
TEMPORARY Customer Service Representative â Colorado Springs
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Job Description
Department Information
THIS IS A TEMPORARY POSITION (Expected to be 6 months) PAYING $16.50 PER HOUR
To apply please submit your application along with a cover letter and a current resume. You are encouraged to apply early.Description of Job
Colorado Parks and Wildlife is accepting resumes for a temporary position at the front desk in the Southeast Regional Office.
Primary job responsibilities include providing detailed information to our constituents on a wide range of topics that include but are not limited to:
Information on fishing provide hunting information for big game small game waterfowl and turkey by verbal and
written communication. Sell hunting fishing and big game licenses register boats OHVs and snowmobiles and sell park passes.- Interpret Colorado Parks and Wildlife (CPW) regulations policies and State Statutes.
- Address nuisance wildlife concerns and provide information on coexisting with wildlife.
- Provide detailed information on State Parks boating hiking etc.
- Fill Hunter Education orders and check harvested animals at the check station.
- Sort daily mail and other duties as assigned.
Minimum Qualifications Substitutions Conditions of Employment & Appeal Rights
- Must be at least 18 years of age
- Must have a current & valid drivers license or reliable transportation
- Must be available to work Monday thru Friday 8:00 am to 5:00 pm
- Must be willing and able to work outside which may involve inclement weather.
- Experience in customer service
- Experience with hunting fishing wildlife camping and Colorado geography is a plus but not required
- Ability to work with the general public in person by phone and email
- Familiar with Colorado Parks and Wildlifes website
- Possess a strong knowledge of computer fundamentals including Microsoft Word and Excel
- Strong work ethic and attention to detail
- Dependable team player
- Ability to multitask in a fast paced setting
- Recent college graduates with a Natural Resources degree preferred
- Previous experience handling money and working with the public preferred.
- Possess strong interpersonal communication skills to deliver excellent customer service.
- Basic computer skillsrequired (MS Office Suite Google App Suite)
- Ability to work well within a team.
- The worksite will provide some uniform items however the employee may be required to purchase limited uniform items at their own expense.
- Successful completion and passing of background screening may be required for placement in this position
Supplemental Information
The State of Colorado believes that equity diversity and inclusion drive our success and we encourage candidates from all identities backgrounds and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore in all aspects of the employment process we provide employment opportunities to all qualified applicants without regard to race color religion sex disability age sexual orientation gender identity or expression pregnancy medical condition related to pregnancy creed ancestry national origin marital status genetic information or military status (with preference given to military veterans) or any other protected status in accordance with applicable law.
The Department of Natural Resources is committed to the full inclusion of all qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment including completing the application process interviewing completing any preemployment testing participating in the employee selection process and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to our ADAAA Coordinator at .
ADAAA Accommodations
Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation please contact at least five business days before the date that any accommodation will be required to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information including medical documentation regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.
EVerify employer:
DNR uses eVerify an Internetbased system to confirm the eligibility of all newly hired employees to work in the United States. Learn more about EVerify including your rights and responsibilities.
TollFree Applicant Support Technical Help
If you experience technical difficulty with the NEOGOV system (e.g. uploading or attaching documents to your online application) call NEOGOV atMonFri between 6 am and 6 pm (Pacific Time). Helpful hints: if you are having difficulty uploading or attaching documents to your application first ensure your documents are PDF or Microsoft Word files and second close the document before you attempt upload (attach) it. The Human Resources Office will be unable to assist with these types of technical issues.
Required Experience:
Unclear Seniority
Employment Type
Temp
