Technical Account Manager, AWS Enterprise Support, AWS Enterprise Support CEE
Technical Account Manager, AWS Enterprise Support, AWS Enterprise Support CEE
Posted on :
14-05-2025
Employer Active
1 Vacancy
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Job Description
An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor youll have a direct impact in helping our customers gain the most value from cloud technology. Youll craft and execute strategies to drive our customers adoption and use of AWS services. This includes a range of products including EC2 S3 DynamoDB & RDS databases Lambda CloudFront CDN IoT and many more.
Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. Youll provide advice on architecture support strategy project and launch planning as well as ongoing operational issues.
Key job responsibilities
* Youll build solutions provide technical guidance and advocate for the customer
* Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
* Develop trusting relationships with customers understanding their business needs and technical challenges
* Using your technical acumen and customer obsession youll drive technical discussions regarding incidents tradeoffs and risk management
* Consult with a range of partners from developers through to Csuite executives
* Collaborate with AWS Solutions Architects Business Developers Professional Services Consultants and Sales Account Managers
* With a bias for action youll proactively find opportunities for customers to gain additional value from AWS
* Provide detailed reviews of service disruptions monthly & quarterly metrics detailed prelaunch planning
* Solve a variety of problems across different customers as they migrate their workloads to the cloud
* Uplift customer capabilities by running workshops immersion days etc.
A day in the life
See what the team say about their roles:
the team
As we continue to rapidly expand in EMEA youll have plenty of opportunities to develop your technical consulting and leadership skills. Youll work with talented cloud technologists whilst expanding your knowledge of AWS products. Youll also have the chance to receive mentorship and gain AWS certifications.
Do you want to be part of history and transform businesses through cloud computing adoption We would love to hear from you.
Experience in a similar role as a Technical Account Manager Consultant Solutions Architect Platform Engineer Systems Engineer Cloud Architect etc.
Understand operational parameters and troubleshooting for 2 or more of the following: Compute Storage Networking CDN Databases DevOps Big Data and Analytics Security Applications Development
Internal enterprise or external customerfacing experience with the ability to clearly articulate to small and large audiences
Ability to juggle tasks and projects in a fastpaced environment
Professional experience with cloud offerings such as AWS Azure Google Cloud Platform etc.
Programming or scripting skills with a combination of Java Python Perl Ruby C# and/or PHP
Previous experience as a Software Engineer Developer DevOps Engineer etc.
Understanding of DevOps practices and tools including Continuous Integration / Deployment Puppet Docker Kubernetes Chef is a plus
Russian/Ukrainian language skills
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. Youll provide advice on architecture support strategy project and launch planning as well as ongoing operational issues.
Key job responsibilities
* Youll build solutions provide technical guidance and advocate for the customer
* Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
* Develop trusting relationships with customers understanding their business needs and technical challenges
* Using your technical acumen and customer obsession youll drive technical discussions regarding incidents tradeoffs and risk management
* Consult with a range of partners from developers through to Csuite executives
* Collaborate with AWS Solutions Architects Business Developers Professional Services Consultants and Sales Account Managers
* With a bias for action youll proactively find opportunities for customers to gain additional value from AWS
* Provide detailed reviews of service disruptions monthly & quarterly metrics detailed prelaunch planning
* Solve a variety of problems across different customers as they migrate their workloads to the cloud
* Uplift customer capabilities by running workshops immersion days etc.
A day in the life
See what the team say about their roles:
the team
As we continue to rapidly expand in EMEA youll have plenty of opportunities to develop your technical consulting and leadership skills. Youll work with talented cloud technologists whilst expanding your knowledge of AWS products. Youll also have the chance to receive mentorship and gain AWS certifications.
Do you want to be part of history and transform businesses through cloud computing adoption We would love to hear from you.
Experience in a similar role as a Technical Account Manager Consultant Solutions Architect Platform Engineer Systems Engineer Cloud Architect etc.
Understand operational parameters and troubleshooting for 2 or more of the following: Compute Storage Networking CDN Databases DevOps Big Data and Analytics Security Applications Development
Internal enterprise or external customerfacing experience with the ability to clearly articulate to small and large audiences
Ability to juggle tasks and projects in a fastpaced environment
Professional experience with cloud offerings such as AWS Azure Google Cloud Platform etc.
Programming or scripting skills with a combination of Java Python Perl Ruby C# and/or PHP
Previous experience as a Software Engineer Developer DevOps Engineer etc.
Understanding of DevOps practices and tools including Continuous Integration / Deployment Puppet Docker Kubernetes Chef is a plus
Russian/Ukrainian language skills
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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