Support Engineer, Appstore Software Excellence
Support Engineer, Appstore Software Excellence
Posted on :
14-05-2025
Employer Active
1 Vacancy
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Job Description
Amazons Appstore Platform services are highly available mission critical services handling a very large number of transactions and having a direct impact on the customer experience. Appstore Software Excellence teams vision is to promptly address end customer issues and reduce cost of doing business. Our long range plan is to advance to a product care team which can own legacy business/stack end to end to reduce cost of doing business and purpose bulk of investment towards new Appstore initiatives.
As part of our vision the team will working on migrating the existing services to a new infrastructure to more easily manage capacity upgrade existing softwares and adapt the required bestpractices.
This role involves working closely with our senior engineers to design develop and move to the new setup.
Key job responsibilities
Responsibilities
Do you want to solve business challenges through innovative technology Do you enjoy working on cuttingedge scalable services technology in a team environment Do you like working on industrydefining projects that move the needle
At Amazon we hire the best minds in technology to innovate and build on behalf of our Support Engineers (SEs) use cuttingedge technology to solve complex problems and get to see the impact of their work firsthand.
The challenges SEs solve for at Amazon are big and influence millions of customers sellers and products around the world. We are looking for individuals who are passionate about building and maintaining latest software and optimizing services while managing ambiguity and the pace of a company where development cycles are measured in weeks not years.
If this sounds interesting to you apply and come chart your own path at Amazon.
About the team
In Appstore We entertain and delight hundreds of millions of people across devices with a vast selection of relevant apps games and services by making it trivially easy for developers to deliver. Appstore team enables the customer and developer flywheel on devices by enabling developers to seamlessly launch and manage their apps/ inapp content on Amazon. It helps customers discover buy and engage with these apps on Fire TV Fire Tablets and mobile devices. The technologies we build on vary from device software to high scale services to efficient tools for developers.
2 years of software development or 2 years of technical support experience
Bachelors degree in engineering or equivalent
Experience troubleshooting and debugging technical systems
Experience in Unix
Experience scripting in modern program languages
Experience with AWS networks and operating systems
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
As part of our vision the team will working on migrating the existing services to a new infrastructure to more easily manage capacity upgrade existing softwares and adapt the required bestpractices.
This role involves working closely with our senior engineers to design develop and move to the new setup.
Key job responsibilities
Responsibilities
Do you want to solve business challenges through innovative technology Do you enjoy working on cuttingedge scalable services technology in a team environment Do you like working on industrydefining projects that move the needle
At Amazon we hire the best minds in technology to innovate and build on behalf of our Support Engineers (SEs) use cuttingedge technology to solve complex problems and get to see the impact of their work firsthand.
The challenges SEs solve for at Amazon are big and influence millions of customers sellers and products around the world. We are looking for individuals who are passionate about building and maintaining latest software and optimizing services while managing ambiguity and the pace of a company where development cycles are measured in weeks not years.
If this sounds interesting to you apply and come chart your own path at Amazon.
About the team
In Appstore We entertain and delight hundreds of millions of people across devices with a vast selection of relevant apps games and services by making it trivially easy for developers to deliver. Appstore team enables the customer and developer flywheel on devices by enabling developers to seamlessly launch and manage their apps/ inapp content on Amazon. It helps customers discover buy and engage with these apps on Fire TV Fire Tablets and mobile devices. The technologies we build on vary from device software to high scale services to efficient tools for developers.
2 years of software development or 2 years of technical support experience
Bachelors degree in engineering or equivalent
Experience troubleshooting and debugging technical systems
Experience in Unix
Experience scripting in modern program languages
Experience with AWS networks and operating systems
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employment Type
Full-Time
Key Skills
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