Supplier Management Governance & Audit Lead

Were 1st Central a marketleading insurance company utilising smart data and technology at pace. Rapid growth has been based on giving our 1.4 million customers exactly what they want: great value insurance with an excellent service. And thats the same for our colleagues too; we won Insurance Employer of the Year at the British Insurance Awards 2024 and our Glassdoor score is pretty mega too!

Looking for a role where you can make a real impact on supplier performance and governance As the Supplier Management Governance & Audit Lead youll be the driving force behind ensuring suppliers in Customer & Operations meet company policies legal requirements and industry standards. From leading audits to assessing supplier risks and finding ways to continuously improve relationships and efficiency youll play a key role in keeping our supply chain running smoothly.

If youre passionate about compliance strategy and making a difference this could be the perfect fit for you!

Youll be great in this role if you have:

• Experience of supplier management
• Strong internal and external stakeholder management experience
• Strong governance experience and skills
• Experience in third party supplier auditing

Heres a glimpse of what we can offer:

• Starting salary from 50000 to 55000 depending on experience
• Monday to Friday no weekends!
• 25 days holiday plus 8 bank holidays and an extra You day off for important occasions or just a day for you!
• Fully supportive team throughout
• 100 off your car insurance
• A fun vibrant and busy place to work

Whats involved:

• Youll lead and manage supplier governance and audit activities to ensure compliance with internal policies legal standards and regulatory requirements.
• Youll conduct periodic audits and assessments of suppliers to evaluate performance compliance and risk.
• Youll develop and implement supplier management frameworks governance models and audit methodologies.
• Youll collaborate with crossfunctional teams (e.g. procurement legal and compliance) to ensure alignment on supplier management objectives and strategies.
• Youll monitor and evaluate supplier risk levels recommending mitigation actions and strategies to reduce potential disruptions or noncompliance.
• Youll prepare and deliver regular reports on audit findings supplier performance and governance issues to senior leadership.
• Youll maintain a centralised database for tracking supplier audit results compliance statuses and performance metrics.
• Youll drive continuous improvement initiatives within supplier relationships and management processes identifying opportunities to optimise performance and reduce costs.
• Youll establish and maintain strong relationships with key suppliers ensuring clear communication and mutual understanding of performance expectations.
• Youll stay up to date on industry trends best practices and regulatory changes impacting supplier governance and audits.
• Youll provide guidance and training to internal teams on supplier management and governance standards.
• Youll support the resolution of supplierrelated disputes ensuring timely and effective resolution in alignment with company policies.
• Youll comply with the requirements and act in accordance with the Group Code of Conduct and Fitness and Propriety policies at all times
• Youll ensure compliance with Company Policies Values and guidelines and other relevant standards/ regulations at all times.

Experience & Knowledge

• Youve proven experience in supplier management governance and audit processes with Motor Claims.
• Youve a strong understanding of supply chain management principles vendor relations and contract management.
• Youve extensive experience in conducting supplier audits risk assessments and compliance evaluations.
• Youve an indepth knowledge of industry regulations standards and legal requirements related to supplier management.
• Youve experience in implementing and managing governance frameworks and risk management strategies for suppliers.
• Youre familiar with supplier performance metrics KPIs and methods for evaluating supplier effectiveness.
• Youve knowledge of supplier relationship management tools and software with experience in maintaining supplier databases and reporting systems.
• Youve experience in developing and delivering training programs on supplier governance and compliance.
• Youve knowledge of continuous improvement methodologies (e.g. Six Sigma Lean) and their application to supplier management and auditing processes.

Skills

• Youve strong knowledge and practical experience in supplier governance compliance and audit management.
• Youve the ability to assess identify and mitigate supplierrelated risks effectively.
• Youve the strong ability to analyse complex data identify trends and derive actionable insights and recommendations.
• Youve got problemsolving skills with the ability to resolve supplierrelated issues and disputes promptly and effectively.
• Youll keep multiple projects on track making sure everything runs smoothly and gets done on time.
• Youre a great communicator both verbal and written. You can convey complex information clearly to stakeholders at all levels. Youve the ability to build and maintain relationships with key stakeholders both internal and external.
• Youve got the skills to influence and negotiate. You can manage supplier contracts resolve conflicts and drive mutually beneficial outcomes.
• Youve got a sharp eye for detailand accuracy ensuring consistency in audits compliance checks and reporting.
• Youve got strong leadership and team collaboration skills to work effectively with crossfunctional teams and guide internal staff on supplier governance.
• Youve an indepth understanding of relevant industry regulations and standards related to supplier management.
• Youve a strong focus on identifying opportunities for process improvement within supplier management and audit processes.
• Organisation timekeeping and structure are second nature to you. We are agile! Youve the ability to work to tight deadlines and to prioritise many conflicting and frequently changing priorities
• Youre not fazed by computers and software. Youre familiar with supplier management software and auditing tools along with proficiency in Microsoft Office Suite (Excel Word PowerPoint).

Behaviours

• You take ownership of responsibilities and outcomes ensuring actions and decisions align with organisational goals.
• You take initiative to identify opportunities for improvement and addresses challenges before they escalate.
• You consistently ensure accuracy and thoroughness in audits supplier evaluations and reporting.
• You can work effectively within crossfunctional teams sharing knowledge and supporting colleagues to achieve common objectives. Teamwork makes the dream work!
• Youve a flexible approach to work and open to changes adjusting strategies and processes as needed in a dynamic environment.
• You maintain focus and composure when facing challenges or setbacks remaining committed to achieving objectives.
• You demonstrate sound judgment making decisions based on data analysis and a clear understanding of business objectives.
• You maintain open and transparent communication with all stakeholders ensuring that processes and outcomes are clear.
• You prioritise the needs of both internal and external stakeholders ensuring that supplier relationships align with broader organisational goals.
• You actively seek new knowledge and keep up to date with industry trends standards and best practices.
• You can handle conflicts and disagreements with tact diplomacy and fairness fostering positive relationships with suppliers and internal teams.
• You focus on achieving measurable outcomes striving to meet and exceed targets while maintaining high standards of quality.

So what are you waiting for Apply today!

What can we do for you

People first. Always. Were passionate about our colleagues and know the best people deserve an extraordinary working environment. We owe it to them so thats what we offer. Our workplaces are energetic inspirational supportive. To get a taste of the advantages youll enjoy take a look at all our perks in full here.

Intrigued Our Talent team can tell you everything you need to know about what we want and what were offering so feel free to get in touch.