LIS SECREP: Information Technology Support Manager(Contingency Hire)
LIS SECREP: Information Technology Support Manager(Contingency Hire)
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Job Description
Title:
LIS SECREP: Information Technology Support Manager(Contingency Hire)Belong Connect Grow with KBR!
PROGRAM SUMMARY:
The Marine Corps Logistics Command (MCLC) Logistics Integration Support (LIS) Secondary Repairable (SECREP) Program supports the repair and distribution of 10000 pieces of Marine Corps Ground Equipment. The scope of this contract covers the Remanufacture Overhaul and Repair (ROR) and/or teardown and evaluation (TD&E) of Marine Corps Ground Equipment Secondary Repairable (SECREP) items turned in at designated Government locations (CONUS and OCONUS).
POSITION SUMMARY:
The Information Technology Support Manager (ITM) is responsible for ensuring that all IT related needs of the program are addressed to ensure the highest level of government customer support on a daily and ongoing basis.
Please Note: This is a Remote opportunity with travel requirements to project site locations as needed Project site locations Include but may not be limited to: Albany GA / Camp Lejeune NC / Camp Pendleton CA / Barstow CA / Okinawa Japan / Kaneohe Bay HI / Blount Island FL.
RESPONSIBILITIES:
- Support the identification and implementation of process changes to improve customer support.
- Identification and implementation of process changes to improve support to the customer.
- Provide help desk support to the entire Team to include subcontractors as required.
- Coordinate with the KBR corporate IT Helpdesk on new user account creation and maintenance.
- Act as a trusted liaison with IT and Program personnel to deliver desired solutions.
- Manage site mobilizations and demobilizations as well as full life cycle support.
- Resolve or work with technical teams to resolve complex problems brought forth by Projects and users.
- Coordinate with Operational Management and IT staff to accumulate and report information as requested.
- Gather and refine specifications and requirements based on technical and functional needs.
- Maintain local user accounts.
- Maintain and troubleshoot operational network infrastructure including routers switches and wireless devices.
- Perform computer imaging and deployment.
- Assist users with hardware and software configuration of computers and accessories.
- Assist with troubleshooting and repair of IT equipment (PCs printers and scanners etc.).
- Provide local client support for a variety of business applications.
- Provide additional assistance as needed to support requirements and directives.
- Perform other duties as assigned.
BASIC QUALIFICATIONS:
- 5 years of related and substantial work experience performing similar job functions.
- Must have working experience supporting software and hardware printers and peripherals.
- Must currently possess or be able to obtain a U.S. Government (USG) issued National Agency Check with Inquiries (NACI) prior to being hired. May be required to obtain a USG issued SECRET security clearance when granted access to Personal Identification Information (PII). Must maintain eligibility at the required clearance or certification level for the duration of the contract.
PREFERRED SKILLS:
- B.A./B.S. in Computer Science or other related program fields or equivalent in work experience.
- Experience managing and/or working in the USMC LIS SECREP Program and GCSSMarine Corps.
KBR Benefits
KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match medical dental vision life insurance AD&D flexible spending account disability paid time off or flexible work schedule. We support career advancement through professional training and development.
Belong Connect and Grow at KBR
At KBR we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to and ongoing journey toward being a People First company. That commitment is central to our team of teams philosophy and fosters an environment where everyone can Belong Connect and Grow. We Deliver Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion disability sex sexual orientation gender identity or expression age national origin veteran status genetic information union status and/or beliefs or any other characteristic protected by federal state or local law.
Required Experience:
Manager
Employment Type
Full-Time
