Senior Case Manager, Cloverfield, Sunday - Thursday 8am-4:30pm
Senior Case Manager, Cloverfield, Sunday - Thursday 8am-4:30pm
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Job Description
Title: Senior Case Manager Cloverfield
Site Name: Cloverfield Services Center
Location: 1751 Cloverfield Blvd. Santa Monica CA 90404
Schedule: Sunday Thursday 8am4:30pm
Reports to:Senior Program Manager
Status: Full Time / nonexempt (Hourly) / NonManagement
Summary
The Senior Case Manager will be responsible for supervision of case management and line staff for this Interim Housing Program for The People Concern. This position is responsible for maintaining the highest quality services and efficiency of programming while fostering teamwork and integration among staff working in this program. Selected candidate will work Sunday through Thursday 8am to 4:30pm.
Essential Duties and Responsibilities
Develop effective relationships with clients using a clientcentered approach that includes motivational interviewing harm reduction and trauma Informed care principles
Work as part of an interdisciplinary team to provide comprehensive integrated care to individuals experiencing homelessness mental illness and substance addiction
Provide guidance to staff ensuring that they are able to implement appropriate interventions to reduce barriers
Promote opportunities to support critical thinking among team members
Provide crisis intervention and triage services
Work with clients in the DMH funded Interim Housing Program (IHP)
Work with the Director to ensure that the physical site is wellmaintained and safe
Provide oversight of the daily operations of shelter including scheduling of staff and making sure that all shifts are appropriately covered
Work with management team to provide on call coverage for emergencies
Develop expert knowledge of documentation required by the agency and the funders and ensure compliance with documentation standards including electronic databases and paper charts
Work within the CES system to ensure most vulnerable are being matched to best fit housing options
Manage intake process and ensure that all open beds remain filled with appropriate referral in timely manner
Assist with preparing data for reports to funders and track other data as directed
Responsible for and overseeing internal site auditing of clients charts
Effectively represent agency at funding partner or collaborative meetings
Provide individual and team supervision support and performance evaluations for all direct reports
CoFacilitate staffing meetings
Ensure adherence to agency policies and procedures
Facilitate weekly case conferencing to create a supportive environment and ensure reduction of barriers that prevent an individual from developing an appropriate housing plan
Communicate effectively and in a timely manner with management peers collaborators and funders
Coordinate and collaborate with other agency programs to provide greater support and assistance to clients in this program
Maintain client confidentiality at all times while following agency state and HIPAA laws
Incorporate life skills programming and other milieu and enrichments services into the program design
Develop and improve programing identify and implement new systems when appropriate manage budgets and participate in hiring of all staff
Train staff on programmatic expectations including documentation boundaries and strength based approach to interventions
Maintain a current thorough knowledge of community resources and utilize these to provide services to clients
Qualifications
1. Bachelors Degree in Social Work Psychology or related field Masters degree in mental health field (Social Work MFT or Psychology) a plus
2. Minimum two years of experience in a nonprofit setting at an agency that provides services to individuals that have a history of homeless mentally illness or are dually diagnosed
4. Minimum of two years experience providing Case Management services to homeless population required
5. Skilled in nonviolent crisis intervention
6. Demonstrated knowledge of issues faced by population served
7. Detail oriented with excellent time management organizational written verbal interpersonal presentation teambuilding and computer skills
8. Demonstrated ability to handle multiple tasks simultaneously and to work independently and creatively
9. Detail oriented with excellent time management organizational written verbal interpersonal team building and computer skills
10. Current valid California Drivers License with an acceptable driving record
11. Ability to provide some evening and weekend hours to ensure continuity of care
12. Proficient in Microsoft Word Outlook Excel and database applications
13. Able to obtain and maintain CPR/1st Aid certification
Preferred Qualifications
1. At least two years of leadership/management experience preferred in an Interim Housing site preferred
Work Environment
1. Regularly required to drive to different local sites throughout the day
2. Will necessitate working in busy and loud environments
3. Will be required to sit for long periods of time
4. Will be exposed to elements like cold heat dust noise and odor
5. Will need occasionally to stand reach lift bend kneel stoop climb push and pull items weighing 50 pounds or less
6. May need to bend stoop twist walk climb throughout the day
EXPECTED BEHAVIORS OF ALL STAFF
- Act as a role model
- Demonstrate a sense of responsibility
- Continuously learn and improve
- Acknowledge your own areas of improvement
- Hear and provide honest specific and direct feedback
- Create an environment where everyone is welcomed valued and respected
- Collaborate
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to nondiscrimination in employment. We select the most qualified individual for the job basedon jobrelated qualifications regardless of race color age sex religion national origin disability ancestry marital status credit history sexual orientation arrest and court record genetic information veteran status or any other status protected by federal state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles Countys largest social services agencies The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County OPCC and Lamp Community. Informed by more than fiftyeight years of work in the community The People Concern is a leading provider of and advocate for evidencebased solutions to the multifaceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve we provide a fully integrated system of care including outreach interim housing mental and medical health care substance abuse services domestic violence services life skills & wellness programs and permanent supportive housing tailored to the unique needs of homeless individuals survivors of domestic violence challenged youth and others who have nowhere else to turn.
The People Concerns model of integrated and comprehensive care empowers our participants to navigate the multifaceted obstacles in their lives become their best selves and ultimately connect with and contribute to their communities.
Benefits & Perks
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Retirement Planning (403b) & Matching
- Paid Holidays
- Paid Vacation Days
- Paid Sick Days
- Employee Assistance Plans (EAP)
- TELUS Health
- Flexible Spending Account (FSA)
- Basic Life / Accidental Death & Dismemberment (AD&D)
- Voluntary Short and LongTerm Disability
- Voluntary Pet Insurance
- Discounts on Hotels Theme Parks Concerts Movies Restaurants & More
- The People Concern University & Certificates
- Corporate Discounts
Other details
- Pay TypeHourly
- Employment Indicator100% in person by JD
- Min Hiring Rate$27.00
- Max Hiring Rate$27.00
- Travel RequiredYes
- Required EducationHigh School
Required Experience:
Manager
Employment Type
Hourly
