Systems Engineer (Enterprise Applications/eGOV)
Systems Engineer (Enterprise Applications/eGOV)
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$ 89498 - 125932
1 Vacancy
Job Description
THE POSITION
Please Note: a candidate may be required to successfully pass a thorough background investigation including a criminal history check for jobrelated convictions fingerprinting polygraph test and a drug use history to be considered for this position.
With supervisor approval incumbents may be eligible for intermittent remote work; however they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice.
This position is within the Information Technology Departments Enterprise Application Division and plays a critical role in supporting and maintaining the Citys fleet management telematics and reporting systems. This position is responsible for administering the Fleet Management software such as AssetWorks M5 Samsara telematics SAP BusinessObjects while ensuring seamless integrations with NAPAs Integrated Business Solutions AssetWorks FuelFocus and Microsofts Active Directory. The key duties include testing configuring and upgrading enterprise applications developing custom reports and dashboards and providing data insights for the Citys Fleet Management Facilities Street Maintenance and Parking groups. Additionally the role leads the automation initiatives such as digitizing safety inspections implementing AIdriven predictive maintenance and enhancing fleet services.
IDEAL CANDIDATE STATEMENT
The ideal candidate will have a strong background in enterprise system administration fleet management technologies data analytics and IT support. The ideal candidate will also possess expertise in managing and maintaining Fleet Management software applications and have experience with testing configuring and upgrading enterprise applications in both test and production environments. In addition the ideal candidate will have handson experience developing custom reports dashboards and key performance indicators (KPIs) using SAPs Crystal Reports Microsoft Power BI Structured Query Language (SQL) programming developing and providing critical data insights for the Citys Fleet Management Facilities Street Maintenance and the parking groups.
Under general supervision the Systems Engineer performs a variety of professional technical and systems programming and/or systems administration duties involving the implementation and maintenance of software and hardware infrastructure that provides Citywide connectivity capability between different platforms that manage information technology resources and support the execution of automated applications. The scope of systems includes all computing platforms from PCs to mainframes and associated networks. Incumbents may be assigned to duties in any one or a combination of platforms operating systems and associated products.
DISTINGUISHING CHARACTERISTICS
This journeylevel professional classification is populated with multiple incumbents. The Systems Engineer performs a variety of routine network administration and systems programming duties in support of centralized and departmental operationsincluding computing platforms ranging from PCs to mainframes and associated networks. Incumbents may be assigned to duties in any one or a combination of platforms operating systems and associated products. The Systems Engineer is the journeylevel professional class for network administration and systems programming. Incumbents typically work alone on routine or regular work assignments. The Systems Engineer solves nonroutine problems while referring only unusual matters to the supervisor.
This class is distinguished from that of the lowerlevel classification of LAN Administrator in that the latter focuses on performing such functions asperforms desktop software installation debugging testing and maintenance documentation and upgrading; while the former performs similar duties in the more complex environment of network servers mainframes switches and routers. This classification is distinguished from the Senior Systems Engineer in that the latter is the advanced journey level with greater latitude in decisionmaking and greater responsibility in the areas of design and implementation.
SUPERVISION RECEIVED AND EXERCISED
General supervision is provided by and Information Technology Manager Information Technology Supervisor Principal Systems Engineer or department management staff.ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform related duties as needed.
- Provides technical assistance and phone support to users with computer hardware and software problems.
- Installs tests and maintains operating system software proprietary application software and hardware infrastructure or connectivity capability; monitors and tunes systems for optimum performance.
- Monitors network switches and routers analyzes data and recommends solutions on citywide network connectivity issues.
- Carries out system software installation configuration and maintenance; identifies the need for and availability of downloads and applies software updates patches enhancements and fixes
- Researches new problems/issues on vendors web for potential resolutions.
- Configures and installs new desktop computers and servers; participates in cost/benefit analyses for new system software and hardware
- Performs daily housekeeping tasks including adding modifying and deleting of users groups and objects for the Directory Service tree and/or other products in compliance with network security standards.
- Performs other or related duties as assigned.
QUALIFICATIONS
Knowledge of:
- Principles of and current trends in information technology design and implementation across all platforms from PCs to mainframes.
- Multiple operating systems programming languages tools.
- Network architecture and design fundamentals.
- Wide area network and local area network architecture and infrastructure; networking fundamentals technologies and protocols.
- Backup and recovery methods.
- Fiber optics wiring capacities/limitations and Intranet and extranet technologies.
- Human factors design and humanmachine interface and training needs assessment techniques.
Skill in:- Performing a variety of professional technical and system programming and/or systems administration duties.
- Using various operating systems and platforms that manage system resources.
- Operating System installation troubleshooting programming.
- Problem solving beyond a basic technical level.
Ability to:- Listen well and communicate effectively both verbally and in writing.
- Diagnose and resolve hardware and software problems beyond the basic level.
- Learn quickly and adapt to new technologies.
- Train and mentor lowerlevel IT personnel and provide training to end users.
EXPERIENCE AND EDUCATION
Experience:
Three years of handson networking experience systems administration or operating system programming in a multiplatform large scale application and operating system environment. Prior experience must include the testing installation documentation and maintenance on system software and hardware/network configurations.
Education:
A Bachelors degree from an accredited college or university in computer science or a related field is preferred.
Substitution:
Additional qualifying experience may substitute for education on a yearforyear basis.
PROOF OF EDUCATION
Should education be used to qualify for this position then proof of education such as but not limited to university/college transcripts and degrees should besubmittedwith your application andwill beat the time of appointment. Unofficial documents and/or copies are acceptable.
An applicant with a college degree obtained outside the United States must have education records evaluated by acredentialsevaluation service.Evaluation of education records will be due at time of appointment.
SPECIAL QUALIFICATIONS
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Physical Conditions:
On an intermittent basis sit at a desk; twist to reach equipment surrounding desk; occasionally walk stand kneel reach stoop and bend; push and pull to open and close drawers; perform simple and power grasping pushing pulling and fine manipulation; use telephone and finger dexterity to use keyboard and to operate standard office equipment.
Environmental Conditions:
Standard office setting with moderate noise levels; controlled temperature conditions. Incumbents may interact with members of the public or with staff under emotionally stressful conditions while interpreting and enforcing departmental policies and procedures.THE SELECTION PROCEDURE
Please note the City of Sacramentos preferred method of communication with applicants is via email. As such please ensure you verify the email address on your application and check your email frequently including your spam and junk folders. All email notifications can also be accessed through the applicant inbox.
1. Application: (Pass/Fail) All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline;
- Employment applications must be submitted online; paper applications will not be accepted.
- Employment applications willbe considered incomplete and willbe disqualified:
- If applicants do not list current and/or past jobrelated experience in the duties area of the Work Experience section. Note: Qualifying experience isbased on fulltime experience (40 hours per week). Qualifying experience is calculated to the fulltime equivalent (prorated if less than 40 hours/week).
- If see resume is noted in the Work Experience section; a resume will not substitute for the information required in the Work Experience section.
- Proof of education such as but not limited to university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment.
- Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position.
- If youre requesting Veterans credit a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veterans credit can be found in the Civil Service Board rules under rule 4.9C.
- Applicantsare responsible forattaching a copy of their DD214 to each position for which they apply.
2. Training and Experience Exam:(Weighted 100%) The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance level and progression of a candidates education training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions please note:
- Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted.
- A resume willnotsubstitute for the informationrequiredin the T&E questions.
3. Eligibility: Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the oneyear list. Candidates eligibility expires one year from the date of notification of a passing score for theSystems Engineer examination.
4. Screening Committee:(Pass/Fail) All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications as stated on the job announcement for applications selected by the hiring department.
5. Background Process: If considered for appointment candidates may be required to pass a background investigation which includes a criminal history check fingerprinting polygraph test and drug use history.6. Conditional Hire: Upon receipt of a conditional offer the selected candidate must complete and pass Live Scan/fingerprinting. If applicable candidates may also need to pass a preemployment medical exam controlled substance and/or alcohol test and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment.
QUESTIONS:For questions concerning this job announcement and the application process:
- Please visit for a comprehensive stepbystep guide to the applicationprocess.
- For technical supportbetween 6 AM 5 PM PT contact Live Applicant Support at (855).
- Visit the City of Sacramento Human Resources Department website at an email to;or
- Call the Human Resources Department at (916)
Employment Type
Full-Time
