Operations Team Manager (Maternity Cover)
Operations Team Manager (Maternity Cover)
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Job Description
About Flight Centre Travel Group
Flight Centre Travel Group is one of the worlds largest travel companies with over 12000 employees globally who we call Flighties. With over thirty brands under our family tree and headquarters in more than twenty countries our roles are diverse and our opportunities are endless. When we say were a great place to work we have the proof to back it up. Over the past 12 years weve been voted a Great Place to Work including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together we live and breathe our number one philosophy our people and turn up each day driven by our purpose to open up the world for those who want to see. Put simply were a bunch of travel lovers looking for more travel lovers to join our family.
About the role
As Team Manager you will be responsible for the development and growth of your team including their knowledge skillset earnings and portfolio. Working alongside other operational leaders you will manage your teams P&L and identify and deploy initiatives to improve results. This will include increasing hotel attachment monitoring SLAs and supporting all customers from a servicing perspective by being the point of escalation and initiating growth based conversations. This role is a fantastic Brightness of Future opportunity in an exciting part of the business.
About you
- You are passionate about SME customers
- You have experience of managing and growing successful teams
- You have a start up mentality and are excited to change and evolve with a growing brand
Whats in it for you
- Exclusive Travel Discounts: As part of Flight Centre Travel Group you gain access to exclusive industry rates and discounts through our inhouse travel team.
- Career Development: With Flight Centre Travel Groups global presence spanning 30 brands in over 20 countries youll have clear career pathways and the resources you need to achieve your professional goals including training and support.
- Vibrant Culture & industryrenowned social events: Experience our fun industryrenowned culture with exciting social events such as monthly awards nights global conferences endoffinancialyear balls and more.
- Active Hour: Prioritise your wellbeing with an hour dedicated each week to focus on your fitness or personal wellness.
- Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services including dental optical and chiropractic care with our bronzelevel health cash plan.
- Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
- Financial Wellbeing Support: Access expert financial services including mortgage advice regulated financial guidance and money coaching to help you manage your finances.
- And Much More: Enjoy a range of additional benefits including companymatched charitable donations an excellent pension scheme share options an electric vehicle scheme and a variety of salary sacrifice benefits.
Our number one philosophy is Our people. Flight Centre Travel Groups promise is to provide an environment with equality of respect dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.
We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at .
Required Experience:
Manager
Employment Type
Contract
