Insurance Claims Specialist - IFL
Insurance Claims Specialist - IFL
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Job Description
As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and midmarket firms rely on SS&C for expertise scale and technology.
Job Description
Get To Know Us:
SS&C Technologies is the worlds largest independent hedge fund and private equity administrator as well as the largest mutual fund transfer agency. SS&Cs unique business model combines endtoend expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries.
Why You Will Love It Here!
Flexibility: Hybrid Work Model
Your Future: Income Protection Insurance & Salary Continuance
Work/Life Balance: FlexibleTimeOff
Your Wellbeing: Private Health Insurance discount Primary & Secondary Paid Parental leave Death & TPD Insurance
Diversity & Inclusion: Committed to Welcoming Celebrating and Thriving on Diversity
Training: HandsOn TeamCustomised including SS&C University
Extra Perks: Discounts on fitness clubs travel and more!
What You Will Get To Do:
The Insurance Claims Specialist delivers highquality endtoend service for superannuation claims providing empathetic and timely support to members while ensuring each stage of the claims process is completed within agreed timeframes.
Manage endtoend requests for members ensuring timely and effective outcomes.
Collaborate efficiently with internal and external stakeholders to deliver accurate results in the best interests of members and Insignia.
Align stakeholders on shared goals deadlines and deliverables.
Manage personal workflow to consistently meet service level agreements.
Clarify stakeholder responsibilities and ensure accountability for deliverables.
Proactively manage a portfolio of cases to maintain a high standard of service.
Provide personalised ongoing communication to keep insurance customers informed of progress.
Ensure all written correspondence is clear accurate and meets Insignia standards.
Contribute ideas to improve processes systems and overall customer experience.
What You Will Bring:
12 years experience in the superannuation industry or a similar role
RG146 certification preferred
Solid understanding of superannuation processes and legislation
Basic knowledge of insurance within superannuation
Proactive positive attitude and eagerness to learn
Ability to remain calm and composed in challenging situations
Resilient and adaptable under pressure
Commitment to maintaining and expanding product and process knowledge
Strong subject matter expertise in systems legislation and insurance industry trends
Proven ability to build effective internal and external relationships
We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. Its important to us that we strive to have a workforce that is diverse in the widest sense.
Thank you for your interest in SS&C! If applicable to further explore this opportunity please apply directly with us through our Careers page on our corporate website @ explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or feebased recruitment services.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
