Fraud Prevention Representative
Fraud Prevention Representative
Posted on :
13-05-2025
Employer Active
1 Vacancy
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Job Description
What You ll be Doing
Do you have a passion for helping others and giving them peace of mind Protecting people and businesses from fraudulent activities You ll review and analyze cases to prevent and detect fraud. You ll work to resolve issues and protect the interests of the client and their customers via verbal and nonverbal platforms such as chat text email etc. Be part of a growing digital industry with a promising future around fraud prevention and safety. You ll contribute to the safety and security of digital ecosystems.
Join us in the fight against fraud and help create a safer online world!
During a Typical Day You ll
- Monitor and analyze transactions to detect and prevent fraudulent activities
- Utilize analytical skills to identify patterns and irregularities
- Investigate suspicious activities and implement preventive measures
- Remember attributes and apply critical thinking and problemsolving skills to be able to differentiate between good users and bad actors in complex situations
- Collaborate with crossfunctional teams to enhance fraud prevention strategies for projects
- Answer incoming communications from customers
- Connect and resolve issues with customers using written communication only
What You Bring to the Role
- High school diploma
- 1 year or more of technical support/troubleshooting experience Freshers welcome to apply
- 6 months or more of customer service experience
- Analytical and solutionsoriented mindset
- Excellent online search skills
- Great written communication skills including grammar and spelling
- Computer experience
- Flexibility to work in a 24/7 environment
What You Can Expect
- Supportive of your career and professional development
- An inclusive culture and communityminded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Base wage starts between 26000 to 35000 INR per month with additional performance bonus opportunities.
- And we have a healthy benefits package based on your position that could include PTO tuition reimbursement health and wellness incentives
- Must be able to work on a rotating schedule and weekends/holidays if needed.
- **Note:** Virtual interviews are available for candidates unable to attend interviews in person but open to joining Ahmedabad office if get selected.
analytical skills,excellent written communication,communication,online search skills,problem-solving skills,flexibility,fraud prevention
Employment Type
Full Time
Key Skills
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