Director of Family Services - INTERNAL ONLY
Director of Family Services - INTERNAL ONLY
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1 Vacancy
Job Description
This position directs manages and coordinates the Department of Family Services including and other assigned activities. It also coordinates the functions of these responsibilities with internal departments within AHA and with external partner agencies. In doing so this role ensures the goals and objectives established by the Executive Director and Board of Commissioners are met for the successful accomplishment of AHAs mission.
- Supervises departmental managers. Currently one Manager is responsible for the resident services program known as Education Community Health and Opportunity (ECHO) and second Manager is responsible for Homeless and Housing Stability Services (case management).
- Engages in weekly supervisory checkins with direct reports and plans and/or facilitates monthly Departmental meetings. In conversation with the Managers the Director will also provide support for Case Manager meetings and ECHO Team meetings.
- Works with Managers to identify best practices for housing case management and resident services and supports Family Services staff members in learning and implementing these practices.
- Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures to guarantee the best possible outcomes for all Family Services programs including
- Applies for grant funding and administers grants to ensure proper reporting documentation and record keeping for Family Services and
- Collaborates with appropriate staff members in the development of AHAs 5 Year Plan and Annual Plans and any other agency wide tasks.
- Identifies community partners and strengthens relationships with key stakeholders for all AHA programs with particular attention to Family Services and the collaborative.
- Responds to resident/participant complaints and concerns and works to solve problems within Family Services. Works collaboratively with Property Management when there are resident concerns at AHA owned and operated properties.
- Participates in monthly financial review for Family Services program.
- Develops and manages the annual Budget for Family Services.
- Participates in the task groups and when requested in the Governing Board.
- Serves as the primary point of contact with Arapahoe County Human Services for the Family Unification Program (FUP) and Fostering Youth to Independence Program (FYI).
- Advises the Executive Director and makes policy recommendations on Family Services and programs.
- Contributes to agency conversations regarding serviceenriched properties and resident needs.
- Other duties as assigned.
Qualifications :
Master of Social Work (MSW) degree required.
LCSW preferred.
Certificates in Motivational Interviewing Motivational Interviewing for Supervisors and Trauma Informed Care.
Minimum of 3 years of experience in the operations of a public housing authority or homeless services.
35 years experience in housing or homeless services preferred.
Solid knowledge of funding sources for homeless programs through HUD the state or local jurisdictions (e.g. SuperNOFA HOME TBRA CDBG ESG etc.).
Solid knowledge of grants management and experience with the HUD MFSC grant processes reporting etc.
Knowledge of the EHV program FUP FYI and HUDVASH.
Minimum of 5 years of supervisory and/or senior management experience.
Knowledge of and experience working with Human Services delivery systems and resident services.
Customer service skills.
Expert written and verbal communication skills with the ability to effectively communicate and interact with all levels of personnel and the general public.
Effective experience in working with diverse individuals and groups.
Additional Information :
Aurora Housing Authority is an Equal Opportunity Employer.
Please submit a resume and cover letter when responding to this job posting. Starting salary for this role will be between $115000 $120000 depending on experience.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
