Senior Executive, Virtual Account Management
Senior Executive, Virtual Account Management
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Job Description
The pandas have embarked on an inspiring journey to serve Meal for Every Table. This adventure began in the bustling hub of our Delivery Heroes Vendor Partners Suppliers Pandamarts and Passionate Homechefs all united by the dream of delivering joy through delicious food & more. Together our pandas face challenges bring innovations and with unwavering determination and heart they strive to deliver Meal for Every Table.
Join us on our journey as we aim to connect with 25% of Pakistans population delivering more than just meals uplifting lives and driving positive transformation throughout the nation. Come onboard as Senior Executive Virtual Account Management and play your part in the Commercial Domain.
Responsibilities:
- Managing a portfolio of 400 vendors.
- Achieving targets for Vendor Operating Hour Vendor Fail Rate Deal Acquisition.
- Acquisition/Selling: Reaching/calling out to vendors to sell growth products/tools on foodpanda platform. Achieving weekly and monthly targets.
- Building and maintaining a portfolio of vendors to generate revenue.
- Account Management/After sales service: Take end to end and complete ownership be the main point of contact for the assigned accounts and manage their requests and issues. Ensuring 100% vendor satisfaction.
- Relationship Management: Create longterm relationships with accounts maximize their return on investment engagement and satisfaction.
- Analysis: Make datadriven decisions to understand the performance of assigned vendors to ensure highest return on investment and better retention.
- Partner with internal teams: Collaborate closely with finance deals partner care and sales to ensure smooth vendor experience and troubleshooting.
Qualifications :
- Bachelors Degree in Business Administration or relevant.
- Has an acute sense of responsibility and can take full ownership of the function.
- Must be a hustler willing to go above and beyond to achieve targets & extend support to the peers.
- Must exhibit a processoriented and datadriven approach.
- Ability to act and behave like a mentor for the team. Showcase compassion will & humility.
- You have at least 1 2 years experience of managing clients.
- Strong communication & negotiation skills.
- Sales experience in Account management or Sales in FMCG B2B Ecommerce.
- Experience with Microsoft Office especially Excel or Google equivalents.
Additional Information :
A little About Us:
We are fast like mind boggling fast! So if youre someone who loves ever changing goals and loves optimization youre the right fit for us!
We love people who can develop things from scratch own them and then work on improving them.
We love what we do and we dont rest until weve achieved our targets. So if youre also someone who is driven until the dream is achieved come join us!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
