Delivery Lead - Sector Delivery
Delivery Lead - Sector Delivery
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Delivery Lead Operations is responsible for overseeing team performance across multiple disciplines. The Delivery Lead Operations manages the logistics of the recruitment operations teams. The incumbent will also interact with various Cielo departments to incorporate Reporting & Analytics Recruitment Marketing and Cielo technology into team management and productivity.
Work Location: Manila PH
Work Arrangement: Hybrid 2x in a month to visit site in Mandaluyong PH
Work Schedule: 3rd shift 8pm5am Manila
Specific requirements: RPO background leadership preferred
Responsibilities
Team Management & Leadership:
Manage the general workflow of assigned team and delegates job assignment
Perform a wide range of managerial responsibilities including interviewing hiring coaching managing and developing employees planning assigning and directing work Mentor and guide team members through necessary processes
Establish regular communications with the team such as 11 meetings and team meetings with established agendas.
Recruitment & Operational Excellence:
Provide expertise on technology systems and functions (ex Process flows SkyRecruit ATS)
Manage and document process changes requested by client update in process map as well as in systems and communicate changes to team. May design and/or recommend new or updated processes team configuration etc. as necessary
Ensure team is meeting Service Level Agreements (SLAs) by managing productivity through scorecards and appropriate metrics Drive efficiencies to meet team outcomes
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
