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You will be updated with latest job alerts via emailtalabatYouth our 6month graduate internship program is designed to equip highpotential graduates with the skills experience and exposure needed to thrive in a fulltime role. Whether youre exploring data engineering or commercial functions youll gain handson experience solve real business challenges and rotate across teams to develop a wellrounded understanding of our operations. Interns are evaluated continuously mentored by senior leaders and empowered to make a real impact from day one. Successful interns will have the opportunity to transition into a permanent role in 2026.
Eligibility criteria
Bachelors degree (or currently enrolled) in Computer Science or related field
Graduation year: 2024 and 2025
GPA Requirement: 3.5 or above
Participation in extracurricular activities is a must
Previous internships is a plus
Basic understanding of backend development and cloud systems
Eagerness to learn distributed systems and testing best practices
What Youll Be Doing
Define opportunities deliver key features workflows and improvements that empower agent service teams to handle support requests efficiently
Improve agent productivity and increase the quality of service that agents can provide
Act as the primary point of contact for internal stakeholders timely addressing their questions and concerns regarding the product to ensure its quality alignment with business needs and optimal usage across different Contact Centers
Partner with engineering UX/UI operations analytics various product teams & other stakeholders to deliver the right features drive product quality and optimise agent interactions while ensuring scalability and compliance.
Define and monitor KPIs to measure product success and drive the impact of strategic goals
Qualifications :
Preferred skills
Ability to learn fast and work in a fastpaced globally distributed environment with multiple stakeholders
Excellent communication skills and the ability to translate business needs into product requirements
Proactive approach to problemsolving troubleshooting and stakeholder management
A commitment to continuous improvements a sense of ownership solution and a growthoriented mindset
Remote Work :
No
Employment Type :
Fulltime
Full-time