We are seeking a dedicated Lubricants Scheduler to join our team. This role is crucial in ensuring customer orders are dispatched on time and in full with a significant impact on customer service. You will manage the Vendor Managed Inventory (VMI) offer ensuring seamless execution of deliveries.
Key Responsibilities:
- Operationalize key customer deliveries including packed bulk isotainer flexibag and mini bulk.
- Resolve daytoday operational issues and troubleshoot computer interface errors.
- Engage with the Customer Service Team (CSC) for Proof of Delivery (POD) and urgent order queries.
- Optimize load plans for highest vehicle utilization and lowest cost to serve.
- Monitor customer stock levels using VMI and plan deliveries to prevent stockouts.
- Liaise with customers and service providers for short notice orders or product redirection.
- Manage and maintain the installation and monitoring of Automatic Tank Gauging (ATG).
- Communicate and build relationships with customers and internal stakeholders
- Participate in HSSE activities including Customer Site Assessments (CSA).
Accountabilities:
- Identify and resolve variances in resource performance affecting delivery.
- Schedule urgent orders and assist with outofhours supply requirements.
- Verify review and process transport invoices.
- Provide backup for scheduling grease swap hoppers and customer returns.
- Capture and report on key performance indicators (KPI) related to delivery performance.
- Participate in weekly Ontime Infull (OTIF) meetings and contribute to root cause analysis.
- Maintain strong working relationships with internal and external stakeholders.
Qualifications :
- Strong problemsolving skills and attention to detail.
- Excellent communication and teamwork abilities.
- Working knowledge of MS suite including excel
- Experience in logistics and/or customer service roles would be an advantage but not essential
Additional Information :
We welcome applicants from diverse backgrounds including Aboriginal and Torres Strait Islander people and encourage and support diversity in our traditional and nontraditional roles.
Please note: This role is being sourced through Viva Energy Australia therefore we will not be accepting applications via external recruitment agencies.
Applications close 10 June 2025
Remote Work :
No
Employment Type :
Fulltime