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Deliver internal and external guest service the Boyd Gaming Way. Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team members needs and questions.
Responsible for learning and being familiar with all of Boyd Gamings room outlets and for being able to answer general questions regarding the property.
Anticipate the guests needs and respond appropriately with a sense of urgency.
Read food orders from computer printouts and prepare food items according to established menu plans.
Prepare all food items according to standard recipes and menu to ensure consistency of products to the guests.
Wash slice peel and/or cut various foods to prepare for cooking or serving.
Ability to work with small delicate and sensitive equipment (i.e. knives) requiring fine finger dexterity.
Observe and test foods to determine if they have been cooked sufficiently using methods such as tasting smelling or piercing them with utensils.
Assist in work direction to kitchen staff ensuring work procedures quality standards and menu specifications are adhered to.
Prepare a daily prep list and written daily orders.
Maintain control of the kitchen and inform chefs if staffing levels are not appropriate based on business volumes.
In an open kitchen environment guest interaction is a must. Engage the guest each time they come your area. Explain product ask questions and build positive relationships with the guests.
Coordinate and communicate on orders with dining room staff.
Qualifications :
Deliver internal and external guest service the Boyd Gaming Way. Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team members needs and questions.
Responsible for learning and being familiar with all of Boyd Gamings room outlets and for being able to answer general questions regarding the property.
Anticipate the guests needs and respond appropriately with a sense of urgency.
Read food orders from computer printouts and prepare food items according to established menu plans.
Prepare all food items according to standard recipes and menu to ensure consistency of products to the guests.
Wash slice peel and/or cut various foods to prepare for cooking or serving.
Ability to work with small delicate and sensitive equipment (i.e. knives) requiring fine finger dexterity.
Observe and test foods to determine if they have been cooked sufficiently using methods such as tasting smelling or piercing them with utensils.
Assist in work direction to kitchen staff ensuring work procedures quality standards and menu specifications are adhered to.
Prepare a daily prep list and written daily orders.
Maintain control of the kitchen and inform chefs if staffing levels are not appropriate based on business volumes.
In an open kitchen environment guest interaction is a must. Engage the guest each time they come your area. Explain product ask questions and build positive relationships with the guests.
Coordinate and communicate on orders with dining room staff.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Fulltime
Full-time