QCL Lead Analyst

The primary purpose of this role is to lead an offsite Professional Scientific Services (PSS) team of analytical staff to ensure that team is operating at the highest quality and productivity standards have high morale and retention and the agreed client requirements are entirely satisfied and that client expectations are met or exceeded through effective leadership and quality operational management.  This person will be a key point of contact for the client on a daytoday basis.

Job Responsibilities

• Effectively coordinating and leading the PSS Product team so that productivity quality documentation work schedules safety and housekeeping are run at maximum efficiency.
• Ensuring that the client gets the best possible service by continually reviewing best practice in relation to both commercial and quality issues and ensuring 100% ethical work standards and GMP compliance.
• Development coaching motivation and morale of team members through effective teambuilding and use of reward and recognitions systems celebrating team success.
• Communicating regularly with the client and Eurofins Lancaster Laboratories to ensure information is shared effectively and actions are taken immediately.
• Reviewing and approving all relevant documentation in a timely manner and ensuring that it communicated documented filed accurately and compliant with the required standards.
• Reviewing and improving commercial work practices. Responsible for identifying areas where efficiencies may be improved and liaising with the client appropriately about any proposed improvements.
• Contributing to forward planning of activities in order to maximise the use of client resources during training periods.
• Ensuring that work is scheduled and cross training takes place as requested so that the service levels agreed with the client are achieved.  Responsible for amending schedules as required and communicating those changes effectively.
• Performing all analyses required to the correct standard and turn around times.
• Ensuring that all analysts are trained and have completed training records for all tests and other training completed.
• Performing out performance appraisals with staff as part of the overall performance management programme within the organisation.
• Continuous feedback to all members of their team on all items in relation to client or organisational requirements / changes.
• Handling any client related queries where necessary and liaising with their team and with personnel from other teams to problem solve these queries if needed.
• Overall responsibility for the cleanliness and tidiness of the PSS team work environment and the safety of the PSS team on the client site.
• Ensuring equipment is properly maintained and in the event of a breakdown that it is repaired in accordance with client procedures (with reference to timeliness quality and cost.)
• Ensuring that all laboratory supplies are in place as required by the client.
• To address group local audit findings.
• To participate as required in any investigations associated with the team deliverables.
• To perform routine and nonroutine analysis using traditional and modern analytical techniques as required by the client representative.
• Must be proficient in bioburden and endotoxin testing as outlined by client procedures.
• To GMP review analytical data.
• To initiate and followup OOS results and action limits as per client procedures.
• To participate in the preparation of reports.
• To collect and measure productivity through agreed metrics as defined in the Service Level Agreement.
• To attend meetings with the client as required assessing productivity and ensuring the groups capacity is fully utilised.  This will include presenting performance metrics to demonstrate efficiency and quality service levels. 
• To prepare and approve results for tests in which the team has received the appropriate training and are deemed competent.
• To be constantly aware of the clients requirements and strive to meet or exceed those requirements keeping in mind the client process end points.
• To keep up to date with any technological or method revisions in their area ensuring their training is complete and adjusting their work as required.
• To have a clear understanding of the client relationship and service goals.
• To ensure that all decisions are handled with client service in mind.
• To ensure uniformity reproducibility and reliability in all work practices.

Qualifications :

• A degree or diploma in microbiology / chemistry or a related subject.
• At least 3 years experience in a pharmaceutical industry GMP laboratory
• Good team player organised accurate have strong documentation skills
• Passionate about quality and client service.
• Good communication skills both internally and externally.

Additional Information :

Additional information

• This is an opportunity to join Eurofins on a full time permanent basis. 

• Working a rotating shift pattern as below:

  • Week 1: 08:00 20:00 (11 hour per day) Monday Tuesday Friday Saturday & Sunday.

  • Week 2: 08:00 20:00 (11 hour per day) Wednesday & Thursday.

• Benefits of pension contribution medical insurance health insurance and bonus are included in package. 

• Eurofins Management and Team on client site for support.

• Opportunity to get to know fantastic people and be part of a great team. 

Eurofins Scientific is an international life sciences company providing a unique range of analytical testing services to clients across multiple industries to make life and our environment safer healthier and more sustainable. From the food you eat to the water you drink to the medicines you rely on Eurofins works with the biggest companies in the world to ensure the products they supply are safe their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food environmental pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics discovery pharmacology forensics CDMO advanced material sciences and in the support of clinical studies.

In over just 30 years Eurofins has grown from one laboratory in Nantes France to over 50000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200000 analytical methods to evaluate the safety identity composition authenticity origin traceability and purity of biological substances and products as well as providing innovative clinical diagnostic testing services as one of the leading global emerging players in specialised clinical diagnostics testing.

Remote Work :

No

Employment Type :

Parttime