Conference & Banqueting Manager
Conference & Banqueting Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
- Fulltime
- Employment Type: Permanent
- Hours Per Week: 45.00
- Salary : Competitive
Key Duties and Responsibilities:
To plan organise and deliver a successful events operation of the Barbican centre and other areas within the hospitality department with the assistance of the relevant department heads.
To liaise with other key personal including marketing events and sales department in order to deliver service the meets and exceed the client expectations.
To brief the Hospitality team on all aspects of the business and to oversee the running of all events and meetings.
To meet clients and ensure their customer journey is flawless with meeting them on arrival making sure that the event is as they require. Also ensuring that any on the day changes are passed on to the relevant people where necessary.
To manage the hospitality supervisors team leaders and liaise daily with regards to the business and the delegation of staff within the hospitality areas.
To train or provide training to the staff so to ensure they operate in accordance with the department standards including any casual labour that may be required. To conduct training inline with the operations departments training calendar and the training matrix. Including conducting Training Tuesdays.
Implementation of the staff induction and mandatory trainings within the first three months of employment and monitoring of staff performance during probation.
To monitor daily the standards achieved in your department to deliver exception customer service and levels of attention to detail and report any areas of concerns to the Conference & Banqueting manager.
To liaise with key people in all necessary areas (kitchen events reception and AV) of the business to ensure the provision of food and service is consistent and in line with menu/standards preagreed.
Any other reasonable request by management.
Qualifications :
Excellent product knowledge (food/beverage)
Experience in running events and private dining
Good business acumen
Leads by example by always acting professional
Excellent communication skills
Takes the initiative and excellent time management
Good presentation skills
Experience in managing and leading a team
Excellent customer care skills
Additional Information :
We are the oldest caterer in the UK having been founded in 1847 working with us will give you an opportunity to be part of some of Londons most prestigious events gaining insights and mentoring from skilled and experienced colleagues as well as getting a chance to be part of a storied legacy in the hospitality industry.
A career at Searcys means you are part of something special we are an employer with a rich history and an established reputation which will provide you with an enormous sense of pride and belonging.
To find out more on the rich history of Searcys please visit our website at
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
