Hotel Porter
Hotel Porter
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Pullman & Mercure Melbourne Albert Park are looking for enthusiastic friendly customer service extraordinaires with a strong knowledge of the World of Melbourne to join our Concierge team as a Porter / Concierge.
About the Role!
Reporting to the Chief Concierge your responsibilities as a Porter / Concierge include:
- Being the first point of contact and greeting our guests with a warm welcome every time.
- Provide exceptional service to our guests in every interaction by anticipating their needs responding to requests promptly efficiently and courteously.
- Share your knowledge and passion for Melbourne.
- Be the face of our hotel showing pride with each interaction.
- Welcome our guests and make them feel special.
- Assist guests with general enquiries and luggage requests.
- Valet parking of cars.
- General Porter duties as required.
Qualifications :
About You!
The ideal candidate will have:
- Great communication and interpersonal skills.
- A passion for customer service and finding solutions.
- A valid drivers license.
- Ability to work in a fastpaced environment with multiple priorities.
- Strong attention to detail.
- Reliability and flexibility to work a rotating roster across 7 days.
Additional Information :
Benefits and Perks
- Onsite car park while on duty.
- Access to confidential Employee Assistance Program.
- Inclusive and diverse environment.
- A friendly and supportive work environment.
- Reward and recognition programs.
- Mentoring and career development alongside experienced and dedicated professionals.
- Access to Learning & Developments platforms.
- Global discounts on hotel accommodation & Food and Beverage including special rates with our partnership brands such as Europcar.
Apply today and see where your Accor career can take you!
We are unable to provide sponsorship for this role so Australian working rights are required.
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
