HIS Specialist - Float (Central/East)

Position Summary:

The HIS Specialist will uphold the integrity of the department by following the established policies and procedures standards and departmental goals and objectives. Ability to perform all functions including but not limited to sorting scanning uploading documents closing the loop on the referral updating Care Guideline dates in the patients Electronic Health Record (EHR) maintenance processing release of medical information requests and customer service. This position requires working days evenings and/or weekends and covering any SYHealth facilities according to the departmental operation needs.

* This position may need you to be able to Travel to any other designated Clinic Site location to assist the HIS team in staff coverage and/or working on HIS workflow processes backlogs projects apply Job Aids abide by policies & procedures and provide excellent customer service experiences.

Essential Functions of the Job:

• Responsible for sorting lab reports correspondence referrals consultations hospital reports etc. in accordance with established policies and procedures.
• Responsible for performing patient inquiries/lookups in the computer for a medical record number for any lab reports correspondence consultations referrals and other documents received that do not have a medical record number assignment.
• Responsible for scanning in and filing all incoming reports (i.e. hospital reports correspondence consultations referrals labs Xrays etc.) into the EHR and documents that are not signed by the Providers will then be sent to the Providers PAQ for signature in accordance with established policy and procedure.
• Responsible for processing any patient and/or personal legal representative written informed Consent Authorization forms for obtaining their medical records from another outside facility timely to that other facility for continuity of care.
• Closes and completes the Order in EHR for the Specialists Consultation reports in the Referral Order Management module and updates the Preventive Care guidelines Date in the patients EHR account.
• Performs timely requests to the Specialist Providers offices to obtain the completed Consultation reports.
• Coordinates the preparation and processing of forms authorizations and written documentation including Subpoena Logs as required by the HIS Department Federal and State regulations and as applicable by law.
• Monitors and Followsup with any patient Provider and attorney insurance company quality audit requester Specialist hospital etc. in obtaining and/or releasing any requested medical record information.
• Maintains the documentation for the Patient Health Information/PHI Log as required by the HIS Department Federal and State regulations and as applicable by law.
• Assists patients with forms processing and maintains the Share Folder electronic log.
• Assists in the maintenance of the EKG Logs.
• Ensures that all lab reports correspondence referrals etc. are sent out to the Satellite Clinics when appropriate.
• Works in collaboration with other Clinical Care Providers and the HIS team for positive customer service and provides assistance to other HIS areas as needed.
• Adheres to SYHealths Core Competencies and professional Code of Conduct Behavior Standards in their daytoday work by consistently demonstrating the Core Values of Respect Excellence Integrity and Empowerment.

Additional Duties and Responsibilities:

• Adheres to all applicable SYHealth policies procedures protocols and best practices.
• Demonstrates effective verbal and written communication skills in collaboration with teams to achieve quality excellence and problemsolving to obtain stated goals and objectives.
• Demonstrates active listening skills and demonstrates a positive attitude.
• Enhances professional growth and development through participation in educational programs reading literature to keep uptodate inservice meetings and workshops.
• Attends meetings as required and participates on committees or projects as directed.
• Demonstrates professional Code of Conduct Behavior Standard etiquette courtesy mutual respect confidentiality and treats every patient and employee with dignity in every interaction.
• Exhibits a high level of integrity ethics transparency and trust.
• Promotes and fosters respect for patient privacy by maintaining confidentiality on all patient EHR data and abides by HIPAA Privacy and Security Rules.
• Exhibits excellent verbal and written communication and presentation skills.
• Maintains a clean safe nondistracting and organized work area at all times.
• Demonstrates skills in providing excellent customer service experiences.
• Performs any other related job duties as assigned and/or requested.

Job Requirements

Experience Required:

• Preferred 12 years working in the HIS/Medical Records field or (1) year successful completion of an internship program with San Ysidro Health.

Education Required:

• High School Diploma or GED equivalent.

Certifications Preferred:

• Medical Terminology Certificate.

Verbal and Written Skills Required to Perform the Job:

• Bilingual (English/Spanish)required.
• Good oral and written communication skills.
• Provides positive customer service skills.
• Is an active listener.
• Ability to work harmoniously with others as a Team member.

Technical Knowledge and Skills Required to Perform the Job:

• Knowledge of medical terminology and basic computer skills required.
• Medical Records office procedures preferred.
• Must type 35 wpm.

Equipment Used:

• Computers Software systems Scanner Telephones Copy and Fax machines etc.

Working Conditions and Physical Requirements:

• Prolonged extensive and considerable Standing/Sitting/Walking/Lifting.
• Manual dexterity and mobility.
• Always reaching stooping bending kneeling crouching.
• Good organizational skills and ability to remain focused and concentrate with noise around.
• Ability to handle multiple job task functions simultaneously.
• This position may require you to work evenings and/or weekends and provide staffing coverage at any other SYHealth facility as needed.
• This position may need you to be able to travel to any other designated Clinic Site location to assist the HIS team in staff coverage and/or working on HIS workflow processes backlogs projects apply Job Aids abide by policies & procedures and provide excellent customer service experiences.

Universal Requirements:

Preemployment requirements include I9 physical positive background and reference check results complete application new hire orientation preemployment PPDs. Compliance with all mandated vaccinations and all boosters is a term and condition of employment.

About Us San Ysidro Health is a Federally Qualified Health Care organization committed to providing high quality compassionate accessible and affordable healthcare services for the entire family. The organization was founded by seven women in search of medical services for their families and community. Almost 50 years later San Ysidro Health now provides innovative care to over 108000 patients through a vast and integrated network of 47 program sites across the county. San Ysidro Health could not serve our patients without the dedication of our passionate and hardworking employees. Apply today and become a part of our missiondriven team! San Ysidro Health has a longstanding commitment to equal employment opportunity for all applicants for employment. Employment decisions including but not limited to those such as employee selection performance evaluation administration of benefits working conditions employee programs transfers position changes training disciplinary action compensation and separations are made without regard to race color religion (including religious dress and grooming) creed national origin nationality citizenship status domestic partnership status ancestry gender affectional or sexual orientation gender identity or expression marital status civil union status family status age mental or physical disability (including AIDS or HIVrelated status) atypical heredity cellular or blood trait of an individual genetic information or refusal to submit to a genetic test or make available the results of a genetic test military status veteran status or any other characteristic protected by applicable federal state or local laws.