drjobs Prior Authorization Virtual Assistant

Prior Authorization Virtual Assistant

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1 Vacancy
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Job Location drjobs

Manila - Philippines

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Company: Health Express Clinics Texas USA
Location: Remote

Position Overview:

Health Express Clinics is seeking a detailoriented and proactive Prior Authorization Virtual Assistant to join our growing team. This remote position plays a vital role in supporting physicians and patients by coordinating and submitting insurance prior authorizations for medications imaging and procedures. The ideal candidate will have a strong background in medical administration prior auth processes and excellent communication and organizational skills.

Responsibilities:

  • Coordinate and complete insurance prior authorizations for medications diagnostic imaging (MRI CT ultrasound) and medical procedures.

  • Communicate with insurance companies to verify benefits obtain precertification and resolve authorization issues.

  • Review patient charts and clinical documentation to ensure completeness of information required for prior authorization submission.

  • Follow up with payers and providers to track the status of submitted authorizations.

  • Maintain accurate records of all authorizations in EMR or practice management software.

  • Update healthcare providers and patients on the status of their prior authorizations in a timely manner.

  • Assist in denial management by identifying causes for rejected authorizations and coordinating appeals if necessary.

  • Uphold patient privacy and HIPAA compliance in all communications and data handling.

Qualifications:

  • Required: Experience in prior authorization processes within a medical dental or insurance setting.

  • Familiarity with commercial insurance plans Medicare and Medicaid coverage guidelines.

  • Strong attention to detail and ability to manage multiple authorization requests simultaneously.

  • Excellent verbal and written communication skills.

  • Proficiency in electronic medical records (EMRs) or practice management systems.

  • Ability to work independently with minimal supervision in a remote work environment.

  • Strong organizational and time management skills.

Preferred Qualifications: (Optional remove if not needed)

  • Certification or coursework in medical office administration or billing and coding.

  • Experience using eFax secure messaging and payerspecific online portals.

  • Bilingual in English and Spanish or another commonly spoken language in healthcare.

Technical Requirements:

  • Operating System: Windows 10 Pro (32/64bit) Genuine

  • CPU: Intel Core i5 8th Gen or higher / AMD equivalent

  • RAM: Minimum 8GB

  • Power Backup: UPS or Generator preferred

  • Internet Speed: Minimum 50 Mbps (DSL/Fiber only; LTE not accepted)

  • Headset: USB headset with microphone (e.g. Plantronics Audio 628 recommended)

  • Webcam: HD 720p/1080p (e.g. A4Tech PK910H recommended)

  • Monitor: External monitor (17 19 or 22)

Benefits:

  • Independent Contractor position

  • Compensation: $5/hr (first 3 months) increasing to $6/hr after

  • CST/PST/EST work schedule

  • HMO provided after 6 months of service

How to Apply:

DO NOT APPLY IF YOU DO NOT MEET THE TECHNICAL REQUIREMENTS
Submit your updated resume
Include a 1minute LOOM video for selfintroduction

Employment Type

Full Time

Company Industry

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