Liability Claims Handler
Liability Claims Handler
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Job Description
Job Title: Claims Handler Liability Claims
Reporting to: Claims Manager
Direct Reports: 0
Position Type: Permanent Full Time 35 Hours Per Week Monday to Friday
Overview:
Why Tokio Marine HCC
Standing still is not an option in the current world of Insurance. TMHCC are one of the worlds leading Specialty Insurers. With deep expertise in our chosen lines of business our unparalleled track record and a solid balance sheet TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit empowering our people and delivering on our commitments are at the core of our customer values and so is a desire to grow and provide creative and innovative solutions to our clients.
Job Purpose:
To handle a caseload of Employers and Public Liability claims accurately reserving and where appropriate settling on a timely equitable and commercial basis whilst striving to develop own skills and improve service and quality standards.
Key Responsibilities:
- Ensures all claims allocated are controlled within company procedures and KPIs to achieve investigation negotiation and settlement in accordance with level of authority
- Maintains accurate file by file reserves
- Ensures customers are treated fairly
- Provides claims support and expertise for underwriting queries
- Supports management and the team as required to include taking referrals from and training more junior colleagues
- Practises and promotes the Tokio Marine ethos To Be a Good Company
Skills and Experience Specification:
Essential:
- Previous experience of handling liability claims
- Core curriculum GCSE (grades AC) and/or A level
- Highly motivated with excellent interpersonal motivational and communication skills
- Enthusiasm tact diplomacy and flexibility
- Analytical and numeracy skills enabling monitoring workflow and financial statistics
- A developed awareness of customer care and quality philosophies
What We Offer
The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals.
The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit for more information about our companies.
Key Benefits
- Hybrid working options
- Noncontributory pension
- Funded private healthcare
- 25 days holiday (plus bank holidays)
- Wellbeing allowance
- Free parking
#LINW1
Employment Type
Full-Time
