Financial Aid Representative (CS25-207)
Financial Aid Representative (CS25-207)
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USD 34863 - 34863
1 Vacancy
Job Description
Description
Overview:
Ready to make a difference As a Financial Aid Representative youll be the friendly face (and voice) that guides students parents and staff through the world of financial aid. From explaining the application process to offering advice on payment policies your role is all about providing helpful clear and expert guidance. Youll be working closely with a fun and supportive team all while collaborating with the Assistant Director to keep things running smoothly in the Financial Aid Office!What Youll Do:
- Be the goto person for students parents and staff helping them navigate financial aid requirements and eligibility with clarity and care.
- Conduct interviews with applicants and walk them through the ins and outs of the financial aid process.
- Help students find all available financial assistance from federal to private sources and encourage them to secure every possible resource.
- Represent the Financial Aid Office at fun events like visit days and high school presentations helping spread the word about financial aid opportunities.
- Participate in interviews for new hires and grad assistants plus contribute your ideas to policy discussions when invited by the Director.
- Keep all clientfacing materials fresh and uptodate ensuring your colleagues and students have the best resources at their fingertips.
If youre passionate about helping students and want to be part of a dynamic fun team that makes a real impact wed love to have you on board! Apply today and help guide students toward a bright financial future!
Minimum Acceptable Qualifications
1. Any one or combination totaling two (2) years (24 months) from the categories below:
A. College coursework in any discipline as measured by the following conversion table or its proportional equivalent:- 30 semester hours equals one (1) year (12 months)
- Associates degree (60 semester hours) equals eighteen months (18 months)
- 90 semester hours equals two (2) years (24 months)
- Bachelors Degree (120 semester hours) equals three (3) years (36 months)
B. Work experience performing office business or customer/relations activities.
The Ideal Candidate Will Have:- Strong understanding of professional judgment to adjust FAFSA information in response to dependency status appeals.
- Indepth knowledge of University state and federal financial aid programs including eligibility criteria application processes and resolving inconsistencies in applicant information.
- Solid understanding of University payment policies and procedures.
- Basic knowledge of U.S. tax forms and their relationship to financial aid application information.
- Ability to counsel student borrowers on debt management utilizing various online resources.
- Familiarity with Banner to accurately interpret and revise applicant records including recalculating financial need.
- Proficient in using technology to access information sources and produce student correspondence via word processing and email programs.
- Working knowledge of the University and its systems to ensure smooth operations.
If youre passionate about financial aid and helping students navigate their options wed love to have you on the team!
What We Offer:MondayFriday 8:004:30 (37.5 Hours Per Week)
SIUE offers an exceptional array of benefits to all fulltime and parttime employees (50% or more receive benefits accrued at the percentage of appointment) including:
- Medical dental and vision insurance
- University tuition waivers (fulltime receive 100% waiver of tuition)
- Life insurance
- SURS retirement plan
- Supplemental retirement savings plans
- Paid vacation and sick leave accrual
- Generous holiday schedule/paid holidays
- WorkLife programs
- Employee Assistance Program (mental health and wellness)
- Employee discounts (local and national retailers)
- Flexible Spending Account Program
Supplemental Information
Civil Service Information:Civil Service Application FAQs
Application Instructions: How to Apply Step by StepIllinois Residency Requirement:Pursuant to the State Universities Civil Service System candidates must be a current Illinois resident.
Classification: State Universities Civil Service System Classification Number: 0052 SUCSS Classification Title. For more information on Civil Service classifications please visit the State Universities Civil Service System website at: who qualify for preference must provide proof of eligibility within ten (10) working days of submitting an application. The required proof of eligibility includes at a minimum a copy of the veterans DD214/DD215 form (Department of Defense) NGB22 form (National Guard) or Discharge Orders or DD256 Discharge Certificate (Reserves). For help in determining the appropriate proof of eligibility to submit please refer to theGuide for Veteran Document Verification.
PreEmployment Screening:External candidates receiving a job offer must undergo preemployment screening including a criminal background check. For safety sensitive positions a drug screen will also be required.
Work Authorization Information:This position does not offer work authorization sponsorship. International students at SIUE on F1 or J1 visas are not eligible for fulltime or parttime civil service positions with permanent status. F1 and J1 visa holders must be enrolled fulltime and can only apply for temporary parttime roles working 20 hours or less per week during spring and fall semesters such as student worker positions assistantships and civil service extra help roles. SIUE is a state university and its important to highlight that benefits from statesponsored plans may not be accessible to individuals on F1 or J1 visas.
Accommodation:If you are unable to utilize our online application system and need to request an accommodation please reach out to us ator via email at:
EEO Statement
Southern Illinois University Edwardsville is an equal opportunity employer and thus prohibits discrimination against employees applicants for employment and students on the basis of age color disability marital status national origin race religion sex sexual orientation or veterans status.
We value your interest and look forward to reviewing your application. For questions or more information please email.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
