F&B Service Expert/ Chef de rang - ROOM SERVICE - Casa Brera

Casa Brera a Luxury Collection Hotel belonging to Marriott International is currently recruiting F&B Service Experts Room Service to join a team made of modern and authentic hospitality professionals in the newest luxury lifestyle hotel in Milan.

Reporting to the F&B Outlets Manager the role will cover any tasks related to the F&B service mainly in the Room Service but you may be supporting any of our four outlets.

• This is fulltime position 5 days a week with 2 days off.
• The starting date is estimated in June.

About us

Casa Brera is an unexpected gateway in the heart of Brera.

Reinterpreted by Studio Urquiola Casa Brera features 116 sophisticated guestrooms including 15 suites and the Milanese Suite. Hidden behind a rationalist faade you will find a world of international elegance transcending the traditional hotel experience. Our hotel promises cosmopolitan luxury authentic lifestyle and a timeless Milanese elegance.

A Culinary hub here flavors and sounds from different places seamlessly interlace. Odachi showcases authentic Japanese cuisine in a cosmopolitan setting while those looking for a truly Italian experience can indulge at Scena by Michelin star Chef Andrea Berton. Living is a welcoming space for guests to socialize over aperitivo and Milanese light bites. By night the rooftops sky bar transforms into an unmissable destination with a pool and lounge areas providing the perfect spot to soak up the energy and skyline of the city.

Join Casa Brera the new place to be in Milan where an authentic and modern team crafts unique experiences that connect our guests with Milanese heritage in a welcoming and inclusive atmosphere.

The impact youll make

Breakfast lunch or dinner the best meals arent just made by our brilliant chefs. Theyre made even more memorable by the great service our guests enjoy. As one of our F&B Service Experts youll make sure you know every dish on the menu so you can make recommendations and answer any questions customers may have. Youll make sure their food and drinks are served quickly efficiently and with a smile and if there are any issues youll deal with them right away. Thanks to you our guests will feel wellfed happy and wanting to come back for more.

Connect your passions with a rewarding opportunity

Youre a food and beverage enthusiast who really enjoys making others feel at home. When you work with us youll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business opening yourself to various career options. No matter your path well make sure you feel right at home.

You may work in any of our outlets thus widening your F&B service knowledge. And this is just the beginning. We believe in the potential of our talents and we will do our best to make them grow in our Company.

Join a newly opened lifestyle luxury hotel

Working in a newly opened luxury lifestyle hotel is an incredible opportunity to gain strong expertise in hospitality and a great exposure to Marriott International EMEA leaders. This can remarkably accelerate your career growth within the company and provide you the right tools to be involved in other openings at national and international level. It is indeed a challenging experience but surely a rewarding one!

What youll do

• Take guests food and beverage orders and record them in the internal system (Infrasys).
• Make recommendations on menu items special requests and upsell where appropriate.
• Ensure that all customers enjoy an authentic and efficient service and check with them that the dining experience is meeting their expectations.
• Ensure that the outlet is set up and ready for each service period.
• Order and restock outlet inventory.
• Follow Standard Operating Procedures and brand identity guidelines.
• Comply with quality assurance expectations and standards.
• Comply with all health safety and hygiene standards and policies.

What youll need:

• Passion for the luxury lifestyle hospitality industry.
• A warm peopleoriented demeanor and a teamplayer attitude.
• At least intermediate knowledge of Italian and English.
• A safetyfirst approach.
• Positive outlook and dependability.
• Previous experience in similar roles is an advantage.

What we offer:

• A unique opportunity to be part of a luxury lifestyle hotel where we celebrate your unique talent.
• Part of Marriott International the largest hospitality brand in the world this means national and internal promotion opportunities for the right candidates. The sky is your limit here.
• World class training and development programs tailored to enhancing your skills and help you grow within the Marriott family.
• Work alongside some amazing talent award winning experienced hospitality professionals.
• Discounted room nights meals and spa access in more than 9000 hotels worldwidebecause your wellbeing means so much.
• Discounts for your friends and family.
• 5euros breakfast when staying at any of our European hotels.
• Performance and Recognition programs.
• Wellness and sustainability initiatives.

Explore our very big world

As a worldclass leader in the travel industry theres no better place than Marriott International to make your mark. Joining us youll get to entertain and meet people from all over the world as you build your experience. Youll find a place where your personality and ideas are appreciated just as much as the work you do. And youll grow through opportunities to explore the business opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others we welcome you to join our global family.

Youre welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to know youre important to us and that youll make an impact in your role and for that youll be appreciated and valued.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability veteran status or any other basis protected under federal state or local laws.