Network Tooling Engineer
Network Tooling Engineer
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Job Description
Job Description:
DXC provide a Global Network Management Service for customers to outsource the management oftheir networks. A part of this service is the provision of a suite of Network Management tools. Separate independent UK Based instances of this service are also provided specifically for the use
of UK public Sector clients.
The Network Tooling Engineer will be part of a small team responsible for the configuration andongoing support of the mainly web based Network Management tools for one of these secureinstances. Ideally the candidate will already have SC clearance and a willingness to undergo furtherDV clearance which is a prerequisite.
These are zero outage platforms so the candidate will need to have to gain a good understanding ofthe whole application suite and should also aim to become a subject matter expert for one or moreapplications.
It is expected that the candidate will have well developed diagnostic communication and analyticalskills across a range of technologies in order to maintain continuity of this service.
Out of hours oncall is required including weekends. Note that access for any remedial action is onlypermitted from within the secure facilities on site.
Education and Experience
A recognised formal qualification in a computer related subject is preferred. Significant relevantwork experience is however essential.
Technical Delivery
Capacity Management
Monitoring planning and implementation of application capacity
Backup for other team members in case of nonavailability
Incident Management
Ensure that incidents are resolve and logged within defined SLA parameters
Perform oncall duties within a defined rota
Problem Management
Overall technical ownership for designated applications
Security Change and Problem Management responsibilities
Change Management
Coordination with application owners and change managers
Implementation of changes within defined parameters
Escalation
Available as an escalation point to assist team members
Identification of technical resource to support escalations
Business acumen
Fluent English
Ability to work in a small team
Understanding of business environment processes and organization.
Strong interpersonal skills
Ability to work in a matrix environment
Ability to follow project plans and work with project managers and application owners
Essential Skills:
Security requirements
o Must be a UK Citizen
o Cant have been out of the country for more than 3 months in the last 10 years
o Subject to security checks to DV Clearance
Ability to adapt to changing requirements
Inquisitiveness and a thirst to learn
Ability to think through and resolve complex issues remaining calm under pressure
Production application support
Knowledge of Change and Incident Management processes
Knowledge of basic programming languages and techniques
Knowledge of one or more of SQL PHP Perl or shell programming
Strong Knowledge of application deploying with a Linux environment
MySQL/Postgres/Vertica querying usage and support
PKI / Digital Certificates
Knowledge and understanding of the networking technologies below not necessarily from a Network Engineering standpoint but definitely from a troubleshooting standpoint.
o TCP/IP and the OSI model
o Iptables/firewalld
o IP addressing/subnetting (IPv4)
o Network services used for monitoring. SNMP polling SNMP trap Syslog ICMP SSH REST API Webhooks
Working with Linux services e.g. Apache nginx as well as working with Linux based applications which dont adhere to the Linux service management standards.
Deployment and support of prepackaged appliance type applications.
Desirable Skills:
ITIL Foundation
Knowledge of TACACS
Knowledge of ITSM systems as a user i.e. Service Now
Experience of
o Event Management Applications
o Performance Management Applications
o Configuration Management Applications
Experience of advanced programming languages such as Java
Knowledge of application deploying within a Windows environment
Knowledge and understanding of the networking technologies below not necessarily from a Network Engineering standpoint but definitely from a troubleshooting standpoint.
o Packet capture for analysis
o Routing and switching VLANs trunking etc.
o Commonly used core networking services DNSDHCPNTPSMTPHTTP
o NAT/PAT
Containerisation technologies like Docker or podman
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.
Employment Type
Full-Time
