Director of Client Strategy Services
Director of Client Strategy Services
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Salary Not Disclosed
1 Vacancy
Job Description
Core Responsibilities
- Leading Managing & Accountability
- Motivate & Elevate Team Performance
- Promote Coaching Program(s) Vision
- Establish & Operationalize Workforce Services
- Cultivate & Preserve Community Partnerships
What will you be doing in your role
- Lead with an understanding of the agencys Big Picture and your departments role in that vision.
- Model the agency culture for all team members.
- Provide strategic leadership for programs and the department leading staff and outcomes to department success.
- Seek to incorporate team input into department best practices resulting in knowledgeable and engaged staff.
- Ensure training and leadership empowers team to provide highest quality services to clients.
- Guarantee processes in place to ensure documentation compliance with funder requirements licensing requirements and agency quality assurance standards.
- Continuously improve services programs and the department by identifying areas of growth potential barriers or new opportunities.
- Work to capitalize on opportunities and execute changes strategically including staff understanding and support.
- Create an environment of inclusion and collaboration.
- Monitor and analyze spending program data staff outputs and client outcomes to make sound decisions regarding budgets staffing accountability and evaluation.
- Provide training supervision mentoring and coaching to develop department staff and leadership.
- Establish strong community partnerships to facilitate client referral pipeline.
- Identify key components of workforce services and develop program to bring services to clients.
- Develop tools and trainings necessary to employ effective workforce development program.
- Cultivate and maintain strong workforce partnerships.
- Ensure necessary data and metric compliance to meet grant/contractual obligations.
- Support Research & Analytics projects regarding Client Strategy programs.
- Share our learnings and best practices in written and in person presentations.
- Be accountable to SLT and BOD for Client Strategy Services projects.
Are you the next Director of Client Strategy Services
Masters Degree in Clinical Social Work or related field OR a combination of education and 35 years of managing professionals in a social services environment.
Experience managing professionals in a social service environment preferred.
Experience in managing professionals in a service environment.
Heres the Good Stuff...
- FullTime salaried position. Pay is determined by relevant experience work history education and internal equities.
- Medical/ Dental/ Vision/ Short Term Disability/ Accident Insurance/ Hospital Indemnity Insurance/ Critical Illness/ ID Shield
- Health Savings Account CCFW contributes $110 per month.
- 100% Company paid Long Term Disability
- 100% Company paid Basic Life and AD&D Insurance
- 16 paid Holidays (including being closed Christmas Eve through New Years Day)
- Tiered PTO Accrual by tenure:
- Vacation Time 100 hours in your first year.
- Sick Time 48 hours in your first year.
- 403(b) with employer match from day one up to 6%
- 3 weeks paid parental/critical illness leave
- Employee Assistance Program
CCFW Participates in the Public Service Loan Forgiveness program (PSLF)
- Mentorship Program
- Wellness Program
- Financial Coaching
Im steps.
We want to know more about you! Send us your resume and cover letter through the Join our Team tab on our website: . Select the job posting and click the Apply now button at the top right of the posting. Be sure to complete all fields so we know who to contact!
Due to the volume of responses only qualified parties will be contacted. No phone calls please. Catholic Charities Fort Worth is an equalopportunity employer.
Required Experience:
Director
Employment Type
Full-Time
