Trainer, Talent Development Operations (Temporary until September)
Trainer, Talent Development Operations (Temporary until September)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
JOB SUMMARY:
Responsible for assisting in the development implementation update and follow through of the Universal Orlando operational training program. Provides assigned client support and conducts training for hourly and nonexempt Team Members.
MAJOR RESPONSIBILITIES:
- Responsible for the administrative and/or delivery of assigned divisional orientations and training. Ensures materials and presentations are current and relevant. Continuously evaluates facilitators to ensure quality and consistency and provides feedback.
- Oversight of divisional compliance training programs to include classroom preparation and delivery associated documentation and administrative functions and required communication.
- Delivers and facilitates structured training and development programs and initiatives in support of the companys training plan objectives and brand essence.
- Provides client support. Participates in the review of statistics pertinent to their operating areas supports service gap analyses of this data and assist with the design and execution of programs targeting identified gaps.
- Provides continual support of inpark coaching and providing feedback based upon service observations.
- Understand and actively participate in Environmental Health & Safety responsibilities by following established UO policy procedures training and team member involvement activities.
- Perform other duties as assigned.
SCOPE:
Coordinates and facilitates training classes for Exempt NonExempt and Hourly Team Members for respective client group(s). Assists in development implementation updating and follow through of the Universal Orlando operational training program.
EDUCATION:
- High school degree or GED is required.
- Associates degree (AA) is required.
EXPERIENCE:
- 13 Years training experience required; or equivalent combination of education and experience.
- Experience in the service industry or related field required.
ADDITIONAL INFORMATION:
- SPECIFIC QUALIFICATIONS SKILLS & ABILITIES:
- Presentation / Facilitation skills
- Written / Verbal Communication skills
- Microsoft Office
- Operational Experience
Your talent skills and experience will be rewarded with a competitive compensation package.
Universal Orlando Resort. Here you can.
Employment Type
Full-Time
