Test Environment Manager - Operate

Job Summary:

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities achieve operational efficiencies and harness the power of technology. Our Testing Managed Services team bring a unique combination of industry expertise technology data management and managed services experience to create sustained outcomes for our clients and improve business performance. We empower companies to transform their approach to analytics and insights while building your skills in exciting new directions. Have a voice at our table to help design build and operate the next generation of software and services that manage interactions across all aspects of the value chain.

Job Description:

To really stand out and make us fit for the future in a constantly changing world each and every one of us at PwC needs to be a purposeled and valuesdriven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines geographies and career paths and provides transparency on the skills we need as individuals to be successful and progress in our careers now and in the future.

As a Test Environment Manager in the Managed Services Platform youll work as part of a team of problem solvers helping to solve complex business issues from strategy through execution and beyond. PwC Professional skills and responsibilities for this level include but are not limited to:

• Design implement and maintain test environments to support software testing needs.

• Ensure test environments mirror production systems as closely as possible.

• Oversee environment provisioning configuration and decommissioning processes.

• Maintain and track test environment inventory dependencies and configurations.

• Ensure the availability and stability of environments to avoid downtime for testing teams.

• Work closely with QA development DevOps and infrastructure teams to manage environment requirements.

• Facilitate effective communication and scheduling for test environment usage.

• Act as the single point of contact for test environment issues and escalations.

• Monitor environment health performance and utilization using appropriate tools.

• Identify and resolve environmentrelated defects conflicts and bottlenecks.

• Troubleshoot and resolve environmentrelated defects deployment issues and conflicts.

• Implement automated monitoring and alerting for test environment health checks.

• Provide root cause analysis (RCA) for environment failures and incidents

• Utilize and manage tools for test environment provisioning automation and monitoring (e.g. Terraform Ansible Jenkins Docker Kubernetes).

• Implement cloudbased and onpremise test environments using platforms like AWS Azure or GCP.

• Integrate with CI/CD pipelines to enable smooth deployments and test execution.

• Leverage monitoring and observability tools to track performance logs and availability.

• Serve as the single point of contact for test environment issues scheduling and maintenance.

• Coordinate with IT support teams for troubleshooting infrastructure or deployment issues.

• Implement test environment automation to enhance efficiency and reduce manual efforts.

• Define and enforce best practices for test environment management.

• Maintain and improve CI/CD pipelines for environment provisioning and deployments.

• Ensure proper version control and rollback strategies for test environments.

• Ensure test environments comply with security policies regulations and data protection standards.

• Manage access control and permissions for test environments.

• Support audits and compliance reviews related to test environment management.

Minimum Degree Required: Bachelor Degree

Degree Preferred: Bachelors in Computer Engineering

Minimum Years of Experience: 10 year(s) of progressive roles managing IT quality assurance and control within software/systems development processes

Certifications Required: NA

Certifications Preferred: PMP Agile Certification (Nice to have)

Required Knowledge/Skills

• NA

Preferred Knowledge/Skills:

• Demonstrates extensive knowledge and/or a proven record of success in the following areas:

• 9 years of experience in test environment management automation and infrastructure support.

• Strong expertise in test environment automation using tools like Terraform Ansible Kubernetes or Docker.

• Handson experience with CI/CD pipelines (Jenkins GitLab CI/CD Azure DevOps or CircleCI).

• Experience with patch testing upgrade validation and rollback strategies.

• Knowledge of cloud platforms (AWS Azure GCP) and hybrid infrastructure.

• Proficiency in scripting languages (Python Shell PowerShell or Bash) for automation.

• Familiarity with performance testing test data management and release management.

• Strong troubleshooting and debugging skills for test environment issues.

• Excellent communication stakeholder management and problemsolving abilities.