drjobs Programmatic Solutions Consultant, Amazon Advertising

Programmatic Solutions Consultant, Amazon Advertising

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1 Vacancy
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Job Location drjobs

Sydney - Australia

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Amazon Ads is looking for a Programmatic Solutions Consultant in Sydney (Australia) to support customers using our demandside platform Amazon DSP.

Amazon Ads helps brands create experiences that delight customers and deliver meaningful results. With 300 million worldwide active customer accounts and firstparty insights based on shopping streaming and browsing signals brands can craft relevant campaigns that enhance customer experiences. Our solutions on services like Prime Video Twitch IMDb TV Alexa Amazon Music and partnerships with thirdparty publishers and exchanges make Amazon Ads the ultimate amplifier for brands to reach the right audiences in the right places both on and off Amazon.

Our programmatic advertising platform the Amazon Demand Side Platform (DSP) is becoming increasingly popular with major advertisers and agencies worldwide. We believe we understand ecommerce advertising better than anybody else and want to turn it into a science of its own that all users can leverage for their programmatic advertising.

As a Programmatic Solutions Consultant (PSC) you will manage the endtoend experience of our enterprise customer known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customerfacing role you will work closely with programmatic traders at agencies/advertisers as well as Amazon Ads internal sales product and support teams to address customer needs.

Key job responsibilities
Owning the relationship with programmatic trading desk managers engaging with multiple customer organizational levels to understand business objectives
Providing services such as onboarding trade desk support plans feature training continuous product usage consultation and industry best practices
Analyzing and interpreting data to identify improvement areas root causes and formulate enablement and adoption recommendations
Driving the evolution of Amazon DSP by assisting customers with product beta participation capturing customer feedback and collaborating closely with crossfunctional Amazon teams (Product Management Engineering Analytics and Specialists)
Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customers

A day in the life
A typical PSC engagement with our customers could include onboarding new traders delivering trainings on new product features assisting a customer with a beta feature consulting in business strategy and planning discussions providing oversight in execution of campaign strategy developing campaign optimization recommendations and monitoring their impact conducting deep dives to determine root causes of issues and informing customers of the best course of action.
You will advocate for customer in internal forums provide troubleshooting support and triage when needed and simplify and propagate customer feedback to inform product and services design. PSCs operate as trusted advisors to customers every day and ensure customers gradually develop into a proficient user of our DSP who see Amazon DSP as their preferred means to their goals.

You will be passionate about understanding customer objectives and address them using our book of services and engagement best practices to drive adoption of Amazon technologies. Your ownership curiosity and domain knowledge will allow you to comprehensively understand the details of our offerings and be able to speak to these to our customers with passion authority empathy and clarity.

3 years of digital advertising and client facing roles experience
Experience analyzing data and best practices to assess performance drivers
Experience with annual brand and media planning

Experience in ecommerce or online advertising
Experience in omnichannel marketing search engine marketing or search engine optimization
Experience working with DMPs CDPs and data migrations

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.


Required Experience:

Contract

Employment Type

Full-Time

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