Branch Manager
Branch Manager
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Job Description
The Role
In this dynamic role youll deliver exceptional customer service seize opportunities to build strong customer relationships and inspire a motivated team. Join our team and elevate branch performance while becoming a key player in our community engagements and lead the charge towards success and a lasting impact on our branchs trajectory.
In the role you will:
- Lead a motivated team and drive sales targets by monitoring performance providing coaching and supporting team members in achieving goals.
- Proactively engage customers to understand their financial needs and offer tailored solutions fostering longterm relationships based on trust and loyalty.
- Collaborate with specialists and community stakeholders to deliver comprehensive financial solutions and enhance market position.
- Support operational efficiency and effectiveness through consistent coaching performance monitoring and adherence to organizational strategies.
- Champion change and innovation by leading through transitions fostering a culture of creativity and promoting the Beyond Bank values throughout the team.
- Demonstrate strong emotional intelligence openness to feedback and a commitment to personal and team development.
Qualifications :
About you
You are an enthusiastic and customerfocused individual who excels at building lasting relationships and driving sales targets. You thrive on supporting your team to achieve their full potential and are passionate about community engagement and innovation in the financial sector. Bring your strong leadership skills commitment to customer service and operational excellence and dedication to living our organisational values to make a meaningful impact.
- Performancedriven leadership emphasising coaching and development.
- Expertise in customer relationship management and consumer lending.
- Knowledge in local business and a willingness to be involved in community development.
- Proven ability in effective risk management and to guide the strategic direction and growth
Additional Information :
See yourself in our team
You will be joining the CX team who are a group of dedicated professionals who work tirelessly to provide exceptional support to our customers. Whether you are working facetoface online or over the phone you will be committed to ensuring that our customers receive the best possible experience with our company.
Why you will love working here
If youre passionate about innovation and driven by customercentricity then a career with Beyond Bank is for you. We are proud to be an equal opportunity employer and employ people from a wide range of backgrounds including Aboriginal and Torres Strait Islander peoples people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.
And theres even more benefits:
- A flexible and diverse working environment
- Career development opportunities training and coaching
- Annual paid worklife balance days to boost your annual leave
- Community volunteer days to support many community charities across Australia
- Access to employee discounts health and wellbeing initiatives employee and family assistance plus more
- The chance to be part of an organisation that works for and with customers and their communities to make a difference and change lives.
By joining Beyond Bank you will have the opportunity to work alongside talented professionals who will support and encourage you to achieve your full potential. If you are passionate about people and want to make a difference we would love to hear from you.
Apply Now!
To find out more about Beyond Bank visit or for more information contact
Please be aware the next step in the process may include a phone screen video interview virtual or facetoface interview psychometric testing and all relevant background checking. Some positions may require undergoing 4 weeks of mandatory full training.
Applications close 09/06/2025
As a certified B Corp we are using our business as a force for good.
By applying for this opportunity you are providing consent for Beyond Bank Australia to conduct all preemployment screening checks (APRA ASIC Bankruptcy National Criminal History Check VEVO Adverse Media Check and Reference Checks) at the expense of Beyond Bank Australia.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
