Behavioral Health Technician Supervisor
Behavioral Health Technician Supervisor
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1 Vacancy
Job Description
The Purpose of Your Role
The Behavioral Health Technician Supervisor works with the leadership team to oversee programming and operations ensuring all BHTs function safely effectively and efficiently by promoting the best quality standards. They supervise BHTs in scheduling task completion communication conflict resolution critical thinking and time and priority management. BHT Supervisors collaborate with the Clinical Director to ensure maintenance of treatment fidelity company policy procedures and client satisfaction are being met according to OAC standards.
The Company Youll Join
OCD Anxiety Centers has a true passion for bringing help and hope to some of the most underserved clinical populations. We strive to change the lives of individuals and their families who have been suffering from unrelenting anxiety disturbing and terrifying thoughts uncontrollable worry exhausting behaviors and rituals and avoidance that keeps them from living their lives. We are an evidencebased practice which means we do what works we stay up to date with scientific research and we regularly attend international training to keep us at our very best.
Our Investment in You
- A competitive base salary starting at $52000/year
- 401k match
- Core benefits: medical/dental/vision with the company contribution to medical benefits for employee
- Companypaid employee life insurance
- Voluntary benefits
- Paid time off includes 15 days (120 hours) of Paid Time Off 5 days (40 hours) of Sick Time and 9 days (72 hours) Company holiday pay
- Paid specialized ongoing training strengthening your skills experiences and connections that will help advance your career
Key Performance Indicators (KPIs)
- Achieve a 4.5 or higher on each Facility Survey
- Zero documentation errors on a weekly basis (overall team)
- Achieve a minimum ALOS of 52 Days
- Achieve <100 unused treatment days
- Maintain payroll within the approved budget
- Reduce early discharges by a minimum of 10% and ALOS of a minimum of 52 days by ensuring treatment satisfaction
- All BHTs Average Facility Tour Quality Audit Score 90%
- Live the OAC values by being an example of positivity optimism growth and change within your community of peers (as evidenced by the staff evaluation audit).
- 45 hours per day of active facilitation support and observation on the treatment floor (evidenced by scheduling outcomes)
Please note: When you achieve any of the above key indicators your supervisor will counsel with you to set a new goal.
Competencies
- Demonstrate all competencies of BHT level 1 and 2
- Demonstrate ability to identify which training topics need to be given for the BHTs continual improvement
- Demonstrate ability to hold live trainings through Google chat rooms and answer BHTs questions effectively
- Demonstrate ability to train on proper implementation of Exposure DBT and SGG groups and ensure that all new BHTs pass on all competencies for their position within 90 days
- Demonstrate how to properly audit and perform competency evaluations on Exposure/skills SSG and DBT groups.
- Demonstrate ability to train coach and mentor BHTs for ongoing growth and development by consistent performance reviews mentoring coaching and staff appreciation
- Demonstrate effectiveness as an Incident Commander
- Demonstrate ability to Manage timecards and time off requests and be able to keep staff accountable for their attendance
- Demonstrate ability to have an overview of the needs of the clients and staff at all times
- Demonstrate how to properly exit clinical employees
- Demonstrate understanding of basic functions of other departments and positions
- Demonstrate ability to make adjustments to the BHT schedule when needed and train BHT level 2s how to create the BHT schedule
Responsibilities:
- Manages BHT workflow timecards time off requests development plans performance improvement plans disciplinary actions and other administrative tasks
- Expands knowledge and skills through supervision and oversight provided by appropriate licensed clinical staff
- Manages auditing and training on the floor to ensure clinical fidelity is upheld
- Monitors productivity and provides constructive feedback and coaching in verbal and written form
- Completes all Train the Trainer coaching and responsibilities
- Implements leadershipdirected changes with positivity and thoughtfulness
- Assumes incident commander role as needed
- Maintains a reconcilable company credit card per company protocols
- Providers high standards of helpful professional and caring treatment to all clients by maintaining consistent effective client interactions
- Takes an active role in supporting and meddling OAC business processes that are current and in development while supporting and cultivating a positive culture on their team
- Actively monitors engages and provides validation to a wide variety of clients ages in a warm safe environment and keeps clients motivated to work through neutralizing behaviors and distress
- Facilitates groups within the IOP and helps maintain a professional environment for clients including collecting homework and clinical documentation and providing feedback to primary therapists
- Plans organizes and implements lesson plans for group settings and maintains all written documentation
- Conducts or assists with staff and client activities
- Identifies patterns of issues with client interactions employee interactions and business resources
- Master deescalation techniques crisis planning and safety management
- Adheres to all company policies and procedures
The Skills and Expertise You Have:
- Bachelors degree or 24 years of experience in a related field
- 2 years of management experience
- Proficient knowledge of computers including Google Docs sheets and other computer software
- Accurate and efficient electronic data entry
- Must be punctual and maintain excellent attendance
- Organized detailoriented takes initiative and completes job responsibilities independently
- Ability to multitask and problemsolve. Ability to demonstrate strong interpersonal skills verbal and written communication
- Thrives in a changing work environment including inside outside and nose level
- Professional presentation teamoriented and flexibility with management style
Preferred Qualifications:
- Bachelors degree or equivalent experience in a related field
- OCD anxiety trauma experience
Disclaimer
OAC has not designed this job description to contain a comprehensive list of activities duties or responsibilities required of the employee. Furthermore OAC reserves the right to change or assign new duties responsibilities and activities at any time with or without notice.
Equal Employment Opportunity Commission (EEOC) statement
OAC is committed to providing equal opportunity for all employees and applicants without regard to race color religion sex national origin age marital status sexual orientation genetics disability political affiliation personal appearance family responsibilities or any other legally protected class under federal state or local law. This applies to all aspects of employment including recruitment hiring job assignments promotions working conditions scheduling benefits wage and salary administration disciplinary action termination and social educational and recreational programs.
Website
Required Experience:
Manager
Employment Type
Full-Time
