Behavioral Health Technician Lead
Behavioral Health Technician Lead
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Job Description
The Company Youll Join
OCD Anxiety Centers (OAC) has a true passion for bringing help and hope to some of the most underserved clinical populations. We strive to change the lives of individuals and their families who have been suffering from unrelenting anxiety disturbing and terrifying thoughts uncontrollable worry exhausting behaviors and rituals and avoidance that keeps them from living their lives. We are an evidence-based practice which means we do what works we stay up to date with scientific research and we regularly attend international training to keep us at our very best.
Our Investment in You
- A competitive base salary starting at $19.00-22.00/hour
- 401k match
- Core benefits: medical/dental/vision with the company contribution to medical benefit for employee
- Company-paid employee life insurance
- Voluntary benefits
- Paid time off includes 15 days (120 hours) of Paid Time Off 5 days (40 hours) of Sick Time and 9 days (72 hours) Company holiday pay
- Paid specialized ongoing training strengthening your skills experiences and connections that will help advance your career
The Team Youll Work With
The success of our organization is dependent on the trust and confidence we earn from our employees clients and community. Our values are connected to our work at OAC and are measured against the highest possible standards of ethical business conduct.
- We act with integrity and communicate honestly and openly
- We are passionate about meeting the companys needs and delivering for our clients
- We are accountable for all our own actions
- We work together as a team and are committed to excellence and innovation
- We respect each other and celebrate our diversity
We set the bar that high for practical and aspirational reasons. Candidates with similar ethical standards who have the ability to adapt in a fast-moving working culture and are committed to providing excellent client service are encouraged to apply.
The Purpose of Your Role
The Behavioral Health Technician Lead supports and ensures that clients function safely effectively and efficiently while promoting the best quality and output standards. They collaborate with their team and shift manager to ensure the maintenance of treatment fidelity company policy procedures and client satisfaction are met according to OAC standards. The BHT Lead has all the same requirements and responsibilities of a BHT level I. In addition they focus on their leadership skills through managing the BHTs shifts schedule assisting with auditing mentoring and training. As well as being cross-trained as a front desk to help the front office department as needed. The BHT Lead models compliance industry knowledge and OAC policy and procedures.
Key Performance Indicators (KPIs)
- Zero documentation errors on a weekly basis (overall team)
- 100% completion on BHT Clinical Quality Audits every quarter
- Schedule all BHTs to meet required hours on the treatment floor (evidenced by scheduling outcomes)
- 4-6 hours per day of active facilitation support and observation on treatment floor (evidenced by scheduling outcomes)
- Reduce early discharges by a minimum of 10% and ALOS of a minimum of 52 days by ensuring treatment satisfaction
- Live the OAC values by being an example of positivity optimism growth and change within your community of peers (as evidenced by staff evaluation audit).
- Master the BHT lead Competencies within 30-60 days (of hire)
Please note: When you achieve any of the above key indicators your supervisor will counsel with you to set a new goal.
Competencies
- Demonstrate all competencies of a BHT level 1
- Demonstrate understanding of any specific client and staff needs prior to creating the BHT schedule and update the schedule for missing or late clients
- Demonstrate effectiveness as an Incident Commander
- Demonstrates ability to effectively supervise daily floor programming by identifying systematic issues and opportunities for improvement for other BHTs
- Demonstrate ability to audit effectively and accurately to provide proper structure and feedback for staff improvement
Responsibilities:
- Implements and carries out changes as directed by the BHT Supervisor and Clinical Director
- Works closely with the BHT Supervisor to oversee programming and operations
- Creates shift schedules and coordinates scheduling changes
- Encourages team engagement and loyalty by effective employee interactions that promote cooperation trust and respect
- Assists in auditing and facilitation of all groups
- Actively engages with clients through interaction including assisting clients with developing skills and clinical interventions
The Skills and Expertise You Have:
- Some college or experience in a related field
- Ability to think critically
- Willingness to work as a team to meet the needs of the business
- 1 years of experience in a leadership role
- Conflict resolution skills
Preferred Qualifications:
- Bachelors degree or equivalent experience in a related field
- OCD anxiety trauma experience
Equal Employment Opportunity Commission (EEOC) statement
OCD Anxiety Centers is committed to providing equal opportunity for all employees and applicants without regard to race color religion sex national origin age marital status sexual orientation genetics disability political affiliation personal appearance family responsibilities or any other legally protected class under federal state or local law. This applies to all aspects of employment including recruitment hiring job assignments promotions working conditions scheduling benefits wage and salary administration disciplinary action termination social educational and recreational programs.
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Experience:
IC
Employment Type
Hourly
Key Skills
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