Job Title:

Business Development Specialist

Department:

Administration

Reports To:

Chief Hospital Administrator

FLSA Status:

Exempt rate of pay of $50000 a year with bonus structure

Date:

7/20/2023

Position Summary

In this position the Business Development Specialist will participate in the business development function including but not limited to participant recruitment and retention of Surgeons support and assist the expansion of the ancillary surgical services. The BDS will drive business development and growth through building strategic industry and stakeholder relationships. Conducting and analyzing discussions identifying and evaluating market expansion and service opportunities in surgical services. The BDS will ensure the successful development of strategic business plans for hospital growth in surgical services.

Essential Duties & Responsibilites

• Plans develops and execute strategic provider recruitment and provider employment programs while developing a comprehensive provider candidate database
• Evaluates opportunities and promotes their physicians to grow their practices through marketing community involvement and patient satisfaction.
• Initiates the strategies needed to recruit provider candidates for targeted markets.
• Collaborates with Chief Hospital Administrator and board members in assessing the immediate and longterm need for recruiting targeted surgical services providers for the market; collaborates with ownership in developing strategies for attracting a proper mix of primary care specialists and surgical providers to the market area.
• Communicate effectively about Woodlands Specialty Hospital locations and the Community as well as recruit according to the needs of the Community and/or upon request from an active member of the Hospitals medical staff that practices actively at the Hospital.
• Conducts regular industry and market analyses seeking to identify trends challenges and changes that could or will impact current surgical services surgical business opportunities potential new market segments and potential new surgical services. Produces executive reports and presentations reflecting the results of the analyses and their potential impact on the organization.
• Provides through application of CRM or Excel documentation a running report of surgical business development activities to leadership monthly during the designated executive meetings.
• Perform other duties as assigned.
• Ensures that all recruited personnel are well versed in WSH policies and procedures and adhere to all policies including CMS CIHQ OSHA etc.

Customer Service

• Maintain confidentiality of patient related issues and adhering to all HIPAA rules and regulations.
• Demonstrate effective interpersonal skills.
• Treat all patients visitors and staff members fairly and with respect.
• Utilize effective communication methods and skills.
• Explain all procedures treatments and care while remaining aware of language barriers.
• Able to perform care in a nonjudgmental manner and recognize discrepancies between patient and personal beliefs.

Hospital Policy

• Ensure personal appearance is always business casual and professional.
• Responsible for wearing identification badge at all times which must be visible and above the waistline.
• Attending all required meetings and inservice education.
• Demonstrate flexibility when changes in assignments are necessary.

Qualifications

EDUCATION & EXPERIENCE

• Batchelors degree (B.S.) or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.
• Demonstrates thorough knowledge and understanding of hospital business development and sales operations.
• Maintains professional growth and development through seminars workshops and professional affiliations to keep abreast of the latest trends in the field of expertise.

LANGUAGE/MATH/REASONING ABILITY

• Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals.
• Ability to speak effectively before groups of customers or employees of an organization.
• Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form.

COMPUTER SKILLS

• To perform this job successfully an individual should have knowledge of Word Processing software CRM and Internet software.

CERTIFICATE/LICENSES

• n/a

Competencies

• Analytical Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures.
• Interpersonal Focuses on solving conflict not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to other ideas and tries new things.
• Oral Communication Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Teamwork Balances team and individual responsibilities; Exhibits objectivity and openness to other views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyones efforts to succeed; Recognizes accomplishments of other team members.
• Written Communication Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
• Quality Management Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Cost Consciousness Works within approved budget; Contributes to profits and revenue; Conserves organizational resources.
• Diversity Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassmentfree environment; Builds a diverse workforce.
• Ethics Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support Follows policies and procedures; Completes administrative tasks correctly and on time; supports organizations goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Adaptability Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change delays or unexpected events.
• Judgment Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decisionmaking process; Makes timely decisions.
• Motivation Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Planning/Organizing Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Professionalism Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.

Physical Demands

• The physical demands for this position include adequate vision hearing and repetitive motion.
• Light physical activity performing nonstrenuous daily activities of an administrative nature.
• Ascending or descending stairs ramps and the like using feet and legs and/or hands and arms.
• Substantial movements (motion) of the wrist hands and/or fingers in a repetitive manner
• Bending legs downward and forward by bending leg and spine

Work Environment

• Welllighted heated and/or airconditioned indoor office setting with adequate ventilation. While traveling to various locations may be subject to adverse weather conditions. Ability to lift twentyfive pounds.