Receptionist (part - time)

Do you have exceptional customer service skills

We are seeking a punctual individual with multitasking abilities for a part time Receptionist position at Trinity Elms HR part of Lutheran Services Carolinas. The work schedule is Monday through Friday (hours may vary.) with weekend shifts required. Adhering to HIPAA guidelines and ensuring the privacy of residents families and teammates is imperative. This position is required to report to work in all weather conditions. The ideal candidate should be comfortable handling multiple tasks simultaneously have a positive attitude and be committed to providing excellent service to our residents families and teammates.

Position Purpose/Summary: Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for answering incoming calls directing calls to appropriate associates mail distribution flow of correspondence requisition of supplies as well as additional clerical duties.

Essential Functions: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

1. Answer the telephone in courteous manner using voice mail and forwarding calls.

2. Greet visitors entering facility and provide direction as needed.

3. Respond to requests by visitors and staff

4. Update ECS software with Admission and Discharge documents doctors progress notes etc.

5. Support ECS platform by troubleshooting issues and password reset requests.

6. Sorting and distribution of mail and packages. Forwarding mail to residents responsible party as necessary or advised.

7. Coordinate accounts receivable deposit process and complete deposits as required.

8. Responsible for handling distribution relevant to teammate activities such as birthday meal tickets gift cards Tshirt etc.

9. Order office supplies including supplies for copier and printer. Submit service requests as needed for equipment.

10. Maintain flow of information such as faxes applications etc. coming into location by directing to appropriate individual.

11. Send Thank you letters to donor and recipient of donations.

12. Assist accounts payable when necessary

13. Other duties as assigned by supervisor

Supervisory Responsibilities if any (The scope of the persons authority including the positions that report to the incumbent.):

This position has no supervisory responsibilities.

Qualifications (Minimum Job Requirements): Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Education: H.S. Diploma or equivalent.

Experience: Knowledge of customer service principles and practices. Knowledge of administrative and clerical procedures.

Specific skills/abilities: Excellent customer service and communication skills. Knowledge of Microsoft Office products.

Specialized knowledge licenses etc:

Preferences (Optional): (Preferred attributes for the position which are not absolutely required in the minimum qualification e.g. masters degree bilingual). N/A

Working Conditions/Physical Requirements: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).

1. Usual office conditions apply: sitting at a desk for extended periods in front of the computer.

2. Ability to lift files (minimum 10 pounds) open filing cabinets and bend stoop to floor reach overhead or stand as necessary.

3. Ambulatory throughout the facility.

Join Lutheran Services Carolinas senior living community and become part of a dedicated team serving residents.

Connect with a Teammate Specialist to discuss this opportunity!