Senior Project Manager | Client Services | London (Hybrid)
Senior Project Manager | Client Services | London (Hybrid)
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Job Description
Savanta is a data market research and advisory company with teams in the UK Americas and APAC. Working with highprofile organisations and some of the worlds bestknown brands we Inform & Inspire our clients to Make Better Decisions through powerful data empowering technology and highimpact consulting. Our innovative and techdriven approach enables us to stay ahead in a rapidly evolving market.
Our marketleading products and specialist teams in sector methodology and audience (e.g. students and high net worth individuals) help clients ranging from global giants to locally loved brands government bodies and nonprofits.
This role is predominantly focused on online quantitative data collection and fieldwork.
About the Role:
As a Senior Project Manager in Client Services you will play a handson role in delivering complex highquality research projects. You will apply your knowledge expertise and analytical skills to support clients in better decisionmaking. You will also be responsible for managing and supervising staff members to motivate and aid their development.
Working with Associate Directors and Directors to provide support to the team and have increased autonomy on accounts and client work. A Senior Project Manager is the project lead on larger projects leading the daytoday activities with limited oversight and becoming the goto person for the client on the account.
Youll take full ownership of complex projects with accountability for endtoend delivery of highquality research data collection.
More specifically the role will involve:
- Taking the lead on the project management of client projects
- Having a consultative approach with clients and internal research teams during project setup providing guidance
- Supporting team members in the successful delivery of projects and smooth running of client accounts
- Manage staff members providing strategic guidance performance feedback and training as needed
- Working with the internal programming team in utilising bespoke technology to script surveys and visualise data outputs
- Managing endtoend delivery of multiple concurrent high quality online market research projects
- Monitors project timelines budgets and costs and able to raise alerts if there are issues with costs / timings
- Attending and contributing to client meetings as and when required
- Mentoring new joiners and contributing to training & skillsharing sessions
About You:
The role is suited to someone with existing agency expertise in market research operations looking to expand their skill set and advance their career.
The successful applicant will demonstrate:
- Significant experience in project managing online quantitative market research
- Proven track record of growing client accounts
- Selfstarter mentality
- Good knowledge of quantitative research methodologies
- Experience in managing and supervising staff members. Proven ability to lead motivate and develop line reports
- Confidence in speaking to people at all levels (internal/external junior/senior)
- Adaptability with high attention to detail
- Experience of industry wide platforms and has been actively involved in development and improvement of the systems
We are looking for someone who wants to become a active member of the team and engage in presentations/ discussions. Willing to share tried and tested approaches with wider team to encourage brainstorming and idea sharing.
Career progression is possible for all staff that show a passion and drive for continued successful project delivery. The role offers opportunities to work alongside senior members of the team contribute to internal training and skillsharing sessions and gain wider business exposure.
Please click here to view the full job description
And in return Savanta offers:
- Salary range:
- Bonus scheme
- Unlimited annual leave
- Hybrid & Flexible working practices
- Health & wellbeing package (Private medical insurance or a flexible tailored suite of wellbeing benefits)
- Financial health (pension life assurance medical cash back plans etc.)
- Volunteer days
- Team & Company Socials
- Committees for Health & Well Being Charities & Volunteering and DE&I
Why Join Us:
With teams in the UK US Canada and India over 600 staff globally Savanta offers the benefits of scale whilst our specialist teams make life at Savanta feel more like working at a boutique agency.
Our client portfolio includes some of the worlds bestknown brands including Sainsburys Heathrow Samsung Toyota NatWest Group Sky The British Red Cross Citizens Advice Gousto The Samaritans and Sport England
Part of the vibrant Next 15 Communications Group we have an entrepreneurial company culture that actively recognises and values its people and offers unrivalled scope for career development.
Savanta is committed to being an equal opportunities employer and continuously strives to be an employer of choice. Our people are our greatest asset we value workplace diversity and inclusion oppose all forms of unlawful discrimination and welcome applications from suitably qualified candidates of all backgrounds.
All candidates will be considered equally however unfortunately we are unable to offer sponsorship.
As we are looking for details specific to you we would ask that you dont just use Generative Al tools to write your cover letter or any questions in the application may use Al Decoders as part of the review process and if your answers match to a high extent that will be factored into the review.
Required Experience:
Manager
Employment Type
Full-Time
