Account Manager On Demand - Romania (They/She/He)
Account Manager On Demand - Romania (They/She/He)
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Job Description
If youre here its because youre looking for an exciting ride.
A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.
Well deliver a nonvanilla culture built on talent where we work to amplify the impact on millions of people paving the way forward together.
Not your usual app. We are the fastestgrowing multicategory app connecting millions of users with businesses and couriers offering ondemand services from more than 170000 local restaurants grocers and supermarkets and high street retail stores. We operate in more than 1500 cities across 23 countries.
Together we revolutionise the way people connect with their everyday needs from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us every day is filled with purpose.
What makes our ride unique
Our culture and strong values.
Our career development philosophy.
Our commitment to being a force for good.
We have a vision: Building the largest marketplace in your city to give access to anything in minutes. And this is where your ride starts.
YOUR MISSION
As an Account Manager you will be a key role in the Glovo On Demand team. You will be directly responsible to build and maintain good relationships between our partners and our company. You will be liaising with the most highly regarded brands stores and restaurants in your city.
THE JOURNEY
- Establish excellent relationships with Glovos partners through consistent and proactive communication identifying their needs and building engagement (meetings and business reviews)
- Draw and execute plans making your partners grow through promos negotiations marketing activations and menu performance (e.g. selling items Average Order Value Conversion Rate etc.)
- Onboard new partners on our platform by providing them all the necessary tools and information
- Be responsible for our partners business performance analyze their main KPIs and ensure growth
- Prepare reports and dashboards to present to partners / use as source of operational improvements
- Get feedback from our partners and translate it into product marketing and operations improvement
- Lead contract renegotiations to establish a strong partnership with sustainable economics
- Be responsible of support closing partner deals along with the sales team leader
- Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow develop and make a difference
- Be a part of a team that will support your commercial development by giving you the opportunity to do rotations into other parts of the business (i.e. sales quick commerce and more)
WHAT YOU WILL BRING TO THE RIDE
Background
- Minimum 2 year of experience in Account Management preferably in Food Retail Industry or fastpaced environment (startups FMCG retail telecoms advertising foodhospitality etc.)
- Bachelor in Business Administration Marketing Operations Management or Public Relations is a plus.
Client Collaboration
- Proven experience of at least 1 year in working with external partners to align on strategic initiatives foster mutual growth and ensure seamless collaboration on accountrelated matters.
Skills
- Problem solving skills datadriven with strong commercial and analytical skills
- Great communication and interpersonal skills
- Project management skills highly organized and detailoriented approach
- Good knowledge of Google Suite and/or MS Office Excel
- Excellent written and spoken Bulgarian & English skills
Culture
- Ability to work in a high growth and highperformance startup with a fast pace.
- Adaptable positive mindset: possess a flexible attitude towards evolving roles within the commercial domain. we value versatility and the ability to adapt to new challenges while ensuring a stable and consistent job scope.
Individuals representing diverse profiles and abilities encompassing various genders ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.
We believe driven talent deserves:
- An enticing equity plan that lets you own a piece of the action.
- Topnotch private health insurance to keep you at your peak.
- Monthly Glovo credit to satisfy your cravings!
- Extra time off the freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year!
- Enhanced parental leave.
- Online therapy and wellbeing benefits to ensure your mental wellbeing.
Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.
Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).
So ready to take the wheel and make this the ride of your life
Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!
Required Experience:
Manager
Employment Type
Full Time
