Manager- Modernization
Manager- Modernization
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Job Description
KONE India is part of KONE one of the global leaders in the elevator and escalator industry. KONE has been ranked as one of the most innovative companies in the world. Every day millions of people globally are using our elevators and escalators in an increasingly urbanizing environment. We want to offer the best People Flow experience to those using our equipment in residential and office buildings hotels public transportation sites hospitals shopping malls and many special buildings
Customer relationship management
Accountable for developing KONEs position and customer base in the market
Drives proactive engagement and solution selling with different customer segments showing value over the lifecycle
Ensures development of customer relationships profitability customer loyalty and satisfaction.
Approves and follows up customer plans for strategic and core 1 in his/her area
Selects/appoints team members to manage the strategic / core 1 customer relationships
Identifies and builds relationships to key decision makers potential new targets and influencers
Promotes and demonstrates the value of KONE digital offering
Plan sales manage pricing and offering
Responsible for Regional and Individual Sales Plans (ISPs) for his/her team
Participates in market and customer analysis to ensure quality of sales planning
Participates in pricing and offering management in order to drive market pricing and profitability
Balance order received growth and profitability by managing discounts
Responsible for gathering relevant information about competitors and market from the field
Responsible for identifying opportunities for crossselling of all KONE solutions
Manage Sales Funnel
Accountable for leading the Sell process including CRM data quality of contacts customers influencers opportunity management and won and lost reporting
Accountable for ensuring results within orders contracts profitability and market price development
Sets sales targets according to market potential and FL unit guidelines
Gives direction and focus on the right customers through proper customer analysis
Ensures the correct value propositions by his/her team
Drives sales result from his/her team on short and long term
Executes and advises pricing guidelines for his/her area
Approves tenders and orders above salespersons limits
Utilizes global processes and tools for local benefit
Leadership / People management
Leads the sales team (Salespersons Sales Specialists) to be proactive with customers to use KONE solution selling methodology and to communicate the value of KONE solutions to customers own performance
Coaches the team members to achieve better results through constant one to one dialogues and sharing of best practices
Manages the performance of the team
Ensures adequate resources to achieve the short and long term targets
Develops the competences of the sales team
Motivates & inspires the team & individual to high performance
Ensures great onboarding experience for new employees in the team
Responsible for succession planning for his/ her team
At KONE we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where coworkers trust and respect each other and good performance is recognized. In being a great place to work we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on Experience:
Manager
Employment Type
Full-Time
Key Skills
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