Provider Relationship Manager
Provider Relationship Manager
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Job Description
About AppDirect
AppDirect powers business success with technology. Bringing together experienced Cloud IT Specialists and Master Agent Networks AppDirect is the firstofitskind channelled onestopshop for B2B technology services. AppDirect offers the digital transformation expertise of top channel leaders bestinclass technology thats purposebuilt for agents and the most diverse catalog of solutions giving customers one touchpoint for every business technology need including cloud voice connectivity IoT (mobility/energy) services and support.
About You
As the Provider Relationship Manager you will be the key contact between AppDirect and many of our providers. The primary focus will be responding to requests from many of our providers for: biannaul executive meetings coordination with our marketing team to drive MDF contribution and maintaining relationships with key provider contacts. The Provider Relationship Manager will work closely with sales marketing and provider leadership to execute on agreed upon initiatives with providers with the ultimate goal of growing sales.
As the Provider Relationship Manager you will be also responsible for maintaining positive relationships with your assigned providers. You will coordinate between nearly every department within AppDirect forging lifelong partnerships to achieve your goals. You are a strong team player and have a reputation for integrity accountability and ownership.
What youll do and how youll make an impact:
- Act as the primary point of contact between AppDirect and our Providers;
- Understands and communicates AppDirects company objectives and value propositions to our Providers;
- Reactively coordinates adhoc provider initiatives for sales marketing events or operations;
- Responds and acts quickly to provider requests to maintain a high level of satisfaction from our providers;
- Creates and maintains provider engagement kit;
- Coordinates catalog updates between providers and Provider Operations Team as requested;
- Works alongside the AppDirect marketing as needed to drive MDF funds for sponsored events;
- Assists with provider escalations for: sales operations or commission issues as needed;
- Attends regional AppDirect advisor events and select industry events as needed;
- Attends trainings for new products services and technology to maintain expertise of provider solutions for AppDirect;
- Travels a minimum of 20% of the time.
What were looking for
- 5 years of prior business development experience;
- Strong Leadership and Business Development skills;
- Proven track record of exceeding quota targets;
- Excellent communication and planning skills;
- Stellar interpersonal communication and planning skills along with critical thinking and good decisionmaking abilities;
- Excellent time management skills and strong attention to execution of plans;
- Bachelors Degree or related work experience;
- Excellent oral and written communications skills in English (other languages an asset).
At AppDirect we believe that innovation thrives in an environment that houses diversity of excellence experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race religion age sexual orientation or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such we strongly encourage applications from Indigenous peoples racialized people people with disabilities people from gender and sexually diverse communities and/or people with intersectional identities.
At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants please read our Candidate Privacy Policy. For more information of our general privacy practices please see AppDirect Privacy Notice: Experience:
Manager
Employment Type
Full Time
Key Skills
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