In this role youll help bring AI agents to life in our products. These digital personas are doing work along side their human persona counterparts. Youll create experiences that tell a better together story. As a Junior Product Designer at RealPage youre at the frontline of product development in representing our customers and endusers and living our designcentered methodology. You will represent Design in all steps of the product development lifecycle and provide heavy guidance especially in the discovery and design phases. You work in close partnership with product and engineering to define and deliver the work.
PRIMARY RESPONSIBILITIES
- Use personas and a narrative to storytell the problem to solve and its solution
- Extract requirements from customer pain points
- Conduct user customer and SME interviews
- Clearly document knowledge existing workflows and pain points gained from user customer and SME interviews
- Solve product/user problems utilizing usercentered design thinking
- Document the design solutions workflow and functional specifications for Engineering to build
- Work with PM to align on design solution and assist in discovery efforts with producing discussion guides and conducting SME interviews
- Work with engineers and QA to be able to communicate designed functionality and workflows for ticketing and quality control testing
- Utilize design standards system in designing a solution and work with Design Standards team to provide feedback on design system evolution
- Work with UX researchers in continuous discovery efforts
- Understanding how to establish success metrics to gauge adoption and solution validation
- Grow with RP Product Design Center of Excellence curriculum and be mentored by senior product designers
REQUIRED KNOWLEDGE/SKILLS
- Passing completion of UX coursework (degrees certificates bootcamps online courses accepted)
- Portfolio must tell human stories demonstrate ability to assess a problem show work of problemsolving and communicate design solution with lowfidelity wireframes and highfidelity clickable prototype and possess metrics of success for user outcomes
- minimum 2 years experience with UX design architecture or similar field experience
- Clear demonstration of ability to empathize with user
- Experience with agile design and development practices and usercentered design thinking
- Interpersonal skills to work collaboratively and efficiently in crossfunctional teams
- Must be comfortable sharing work in all stages and appetite for rounds of iterative design
- Comfortable communicating to executives and represent design POV: Demonstrate excellent communication visual presentation and speaking skills to be able to present to internal team and stakeholders
- Must be adept in practice of and documentation of problemsolving: Demonstrate excellent analytical and problemsolving skills and ways to visually and verbally communicate problem statement challenges and solutions.
- Must be detailoriented
- Must be able to manage work within established deadlines
- Embrace a collaborative approach great ideas come from all places!
- Must have appetite to learn and grow into a lead product designer
NICE TO HAVE
- Background in humanities architecture or psychologyrelated field
- Strong sense of curiosity and able to follow through gut feelings
- Adept at async communication and working with people in other time zones.
- Cando attitude and the energy to achieve a variety of levels of doneness
- Experience in rapid prototyping tools (Figma preferred) and collaborative online tools (Miro Mural Notion Figjam...)
#LIREMOTE #LIJL1
SALARY AND BENEFITS
- RealPage provides a competitive salary package along with a comprehensive benefit plan that includes:
- Health dental and vision insurance.
- Retirement savings plan with company match.
- Paid time off and holidays.
- Professional development opportunities.
- Performancebased bonus based on position.
Compensation may vary depending on your location qualifications including jobrelated education training experience licensure and certification that could result at a level outside of these ranges. Certain roles are eligible for additional rewards including annual bonus and sales incentives depending on the terms of the applicable plan and role as well as individual performance.
Equal Opportunity Employer: RealPage Company is an equal opportunity employer and committed to creating an inclusive environment for all employees.