Information Services Specialist, Alumni Relations

JOB DESCRIPTION: A permanent position under the supervision of the Director of Alumni Relations. This position is a super user in the Banner Advancement system creating and modifying reports in both banner and Cognos systems systems documentation records maintenance use and support of computerbased information systems and reconciliation of funds.

Job duties as Information Services Specialist include but are not limited to:

• Completion of all constituent data entry for alumni updates etc.
• Depositing and processing of alumni memberships
• Drafting marketing materials including a quarterly electronic email
• Provide an excellent customer experience to donors and alumni in all the ways we interact with them. Support the department in facilitating great customer service and continually looking for ways to improve procedures and processes.
• Maintain alumni database records research records and implement NCOA and other sources to keep records up to date for both alumni and donors
• Responsible for departmental account management reconciliation and operational support POs processing invoices
• Responsible for alumni mailings including receipting documents to members and marketing
• Respond effectively to data requests including reports and mailing lists designing reports and queries in Cognos and merging reports to consolidate information
• Complete all data entry in Banner including but not limited to post event/reunion data and documentation to improve tracking of alumni
• Manage alumni membership renewal processing data tracking and implementation
• Perform the alumni membership acknowledgements in Banner through to completion to maintain solid customer service to alumni regarding their membership status
• Responsible for consolidation of databases into Banner and to work closely with the general advancement staff to deal with a wide variety of functions relating to the development implementation maintenance documentation use and support of Banner.
• Other duties as assigned.

SUPERVISION: The specialist reports to the Director of Alumni Relations

MINIMUM QUALIFICATIONS:

1. Bachelors degree and/or equivalent work experience.
2. Demonstrated ability to work in a team environment.
3. Excellent and proven experience working in Microsoft Office suite including Excel
4. Experience budgeting and reconciling accounts
5. Demonstrated ability to multitask prioritize make solid judgment and problemsolve.
6. Ability to selfmanage and identify areas of need and complete daytoday activities.

PREFERRED QUALIFICATIONS:

• Experience working in database similar to Banner.
• Specific computer programming and experience in SQL Banner Cognos and/or Access database development.

SALARY RANGE: Commensurate with education and experience

INSTITUTION: Cameron University () is a statesupported regional institution located in Lawton Oklahoma that offers undergraduate and graduate degrees. Dedicated to excellence the university provides a wide range of economic cultural and educational opportunities for the betterment of all citizens. Masterslevel graduate degrees are offered in business behavioral sciences and education; baccalaureate programs are offered in more than forty disciplines and associate degrees are offered in many other studies. The close proximity of Fort Sill contributes to an area rich in cultural diversity and provides the opportunity for frequent cooperative efforts. The combined community of Lawton/Fort Sill has a population of more than 100000 and is located adjacent to the picturesque Wichita Mountains Wildlife Refuge. A copy of the Universitys Annual Security Report listing crime statistics and university policies is available by contacting the Office of Public Safety or by accessing the report online at Attachments should include a cover letter indicating experience applicable to position resume transcripts (unofficial are acceptable at this point) names addresses and telephone numbers of three professional references.

DEADLINE: Applications will be accepted until the position is filled; however only candidates whose applications are received by May 10 2019 are assured of receiving full consideration.

EEO/AA Employer/Vets/Disability