Senior SAP Integrated Operations Manager, TMHU
Senior SAP Integrated Operations Manager, TMHU
Posted on :
11-05-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
11-05-2025
Job Description
Infosys is looking for SAP Senior Project Manager Integrated Operations Manager.
As a Sr. Project Manager you will be a key player in the program management team that helps discover and define the problem statement. You will participate in an endtoend journey from building project roadmaps for your customers on all of the SAP programs organizing assessments due diligences transformation workshops and partnering with customers with a rapid deployment approach. You will also support knowledge transfer with the objective of providing valueadding technology solutions that enable our clients to meet the changing needs of the global landscape. You will also participate in an endtoend journey from
Basic Qualifications
As a Sr. Project Manager you will be a key player in the program management team that helps discover and define the problem statement. You will participate in an endtoend journey from building project roadmaps for your customers on all of the SAP programs organizing assessments due diligences transformation workshops and partnering with customers with a rapid deployment approach. You will also support knowledge transfer with the objective of providing valueadding technology solutions that enable our clients to meet the changing needs of the global landscape. You will also participate in an endtoend journey from
Basic Qualifications
- Bachelors degree or foreign equivalent required from an accreditedinstitution.Will also consider three years of progressive experience in the specialty in lieu of every year ofeducation.
- At least 11 years of experience in Information Technology.
- Location for this position is Columbus IN. This position may require 100% travel and or relocation.
- Candidates authorized to work for any employer in the United States without employerbased visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
Preferred Qualifications
- At least 11 years of experience in Project Management and handling of IT operations (Applications and Infrastructure) SAP and nonSAP
- At least 10 years of experience in project scoping estimation and scheduling
- Excellent understanding of ITIL/ITSM processes & methodologies DevOps and architectural frameworks
- Must have handled a large team across multiple applications (including SAP)
- Able to partner with internal / external IT and business stakeholders to maintain service level KPI and SLAs across applications
- Accountable for meeting customer expectations and service delivery performance
- Strong Analytical and communication skills
- Must have implemented continuous improvement initiatives in the AMS operations space related to ticket reduction productivity improvement automation and ticket elimination
- Should have experience in setting up command center control for IT and business. This includes Infrastructure monitoring application monitoring and Business process monitoring
- Experience with generating various reports reflecting service delivery status quo and highlighting improvement opportunities and plan to achieve service excellence
- Must be familiar with Contract management scope change management
- Must have managed transitions for new application areas transition from projects to support transition from third party vendors
- Provide project execution coordination and technical expertise relating to planning designing building operating and maintaining IT solutions related to various application environments.
- Must have managed Large Engagements into Application Maintenance space and bring in best support practices for day to day operations
- Must have managed at least 5060 member team and familiar with people management mentoring of team members and be a source of motivation
- Error Reduction or Defect Prevention Plan to bring down the number of Problem and Incidents. Mentor remote service team during technical escalations or major/critical incidents.
- Determine work priorities in accordance with project schedules changing work demands and policies and practices; coordinate resources for project/support and assign work to internal and client teams as necessary
- Ability to streamline and socialize support processes across the IT team and client business stake holders
- Must have managed Large Engagements into Application Maintenance space and bring in best support practices for day to day operations
- Must have managed at least 5060 member team and familiar with people management mentoring of team members and be a source of motivation
- Error Reduction or Defect Prevention Plan to bring down the number of Problem and Incidents. Mentor remote service team during technical escalations or major/critical incidents.
- Determine work priorities in accordance with project schedules changing work demands and policies and practices; coordinate resources for project/support and assign work to internal and client teams as necessary
- Ability to streamline and socialize support processes across the IT team and client business stake holders
- Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
- Partner with internal stakeholders system integrators and vendors to construct and deploy various solutions in accordance with established strategy and architecture.
- Manage risks issues and implementation plan to ensure high quality implementations.
- Provide project governance and provide required guidance for project documentation
- Ensure appropriate quality controls and adherence to standards of performance through which Services are maintained whether technical operational administrative or management activities and staff
- Preferred
- Provide project execution coordination and technical expertise relating to planning designing building operating and maintaining IT solutions related to various application environments.
- Experience in DevOps model with Agile methodology. Certified SCRUM will be an added advantage
- Manage the system landscape in accordance with best practices and client IT project management standards.
- Manage project financials and create management financial tracking and reporting.
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone email or face to face.
Infosys is a global leader in nextgeneration digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AIpowered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our alwayson learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
Required Experience:
Manager
Employment Type
Full Time
Key Skills
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